GameSalad

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

My account doesn't work on the forums!!

SteamworksSteamworks Posts: 61Member
edited December 2011 in Tech Support
so i changed my accounts info including the name and it works wit the homepage but not on the forums, yesterday i couldn't even sign in on the forums. on the forums i still have my old name but i cant access my account please help!
*edit
i have tried signing out and back in and that doesn't work. i still have my old account name (bluesmurph)

Comments

  • tenrdrmertenrdrmer Posts: 9,934Member, Sous Chef, Senior Sous-Chef
    Try opening every tab and logging out of each section. Then from the main page log back in and click through each tab until you get back to the forum. Their login stuff is still very screwed up. I hope they figure it out sooner or later.

    It's not my fault I never learned to take responsibility for anything. ;)

  • SteamworksSteamworks Posts: 61Member
    yah my account is correctly logging in in all the tabs BUT the forums -.- lol
  • tenrdrmertenrdrmer Posts: 9,934Member, Sous Chef, Senior Sous-Chef
    I know mine does that all the time to. Did you log out of every single one including the forum before you login on the main page? Also I would include emptying your cache once you are fully logged out.

    It's not my fault I never learned to take responsibility for anything. ;)

  • SteamworksSteamworks Posts: 61Member
    damn i just tried what you said and it still doesn't work. should i just create a new account?
  • tenrdrmertenrdrmer Posts: 9,934Member, Sous Chef, Senior Sous-Chef
    No don't make a new account. Email GS through the contact forum. I'll also send them a message to look into it.

    It's not my fault I never learned to take responsibility for anything. ;)

  • SteamworksSteamworks Posts: 61Member
    edited December 2011
    yah i emailed them yesterday and it said it would take 2 days to respond. yesterday i couldn't sign in at all on the forums so i'm happy i can at least sign in now :P
    thank you for the help!!!
  • LaurenSaladLaurenSalad Posts: 650Inactive
    @Bluesmurph-
    Sorry for the inconvenience. I can imagine it is frustrating to not be able to login with your newly changed account. However, like @tenrdrmer said, we have been seeing issues with the forum login for all users and- Believe me! It is frustrating me too! The login issues are something that we are continuing to investigate and resolve with our forum software.

    With that said- with your email into Customer Support, they will be able to more closely diagnose your issues if they fall outside of the current widespread login issues. Again, sorry for the inconvenience!
  • scitunesscitunes Posts: 4,047Member, Sous Chef
    I have never been able to login using my iphone.
This discussion has been closed.