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Bugs that MUST be fixed ASAP

JustMe74JustMe74 Posts: 542Member, PRO
edited July 2012 in Tech Support
Currently, you can't use GS to publish a new game for the Mac App Store or create a Kindle Fire/Nook Color specific app. These are some MAJOR issues that need to be addressed.

The issues:

1). Mac sandboxing issue; all new apps submitted to the Mac App Store are rejected. Reported to support, no ETA given. (Forum thread: http://forums.gamesalad.com/discussion/45225/be-rejected-because-there-is-no-sandbox-in-mac-appstore/p1)

2). Android apps designed specifically for Kindle Fire/Nook Color (i.e. created at 1024x600 resolution) do not display properly on those devices (shows black bars). Trying to set the resolution to 1024x580 to accommodate the toolbar does NOT correct the issue. Reported to support, no ETA. (Forum thread: http://forums.gamesalad.com/discussion/44838/black-bars-on-the-sides-of-a-kindle-fire-build)

3). Hibernate Bug on Android - Hibernate on scenes larger than the camera area causes the camera position to be moved. Reported to support; bug acknowledged. Support suggested logic to move the camera back to 0,0. This does NOT work. (Forum thread: http://forums.gamesalad.com/discussion/44404/hibernate-bug-on-android)

4). Garbled sound on Android. Sound effects are generally unusable on Android devices. Many threads. Need an ETA on when this is going to be fixed.

Comments

  • maxbeaumontmaxbeaumont Posts: 616Member
    Hello,

    While I think its good to have this thread around, I would also suggest reporting each of these bugs to the page below. The support team might see it faster that way. Just a thought..

    http://arcade.gamesalad.com/feedback

    Cheers

    Decipherr.com - The next generation of app marketing

  • JustMe74JustMe74 Posts: 542Member, PRO

    While I think its good to have this thread around, I would also suggest reporting each of these bugs to the page below. The support team might see it faster that way. Just a thought..
    As noted, 1-3 have already been reported to support.

  • JustMe74JustMe74 Posts: 542Member, PRO
    edited July 2012
    @JustMe74 - I can confirm 1-3 are already in QA's hands and in our bug database.
    @SaladStraightShooter - Thanks for the reply. Can you provide an ETA or targeted release number for 1-3? Not being able to publish to the Mac App Store is a problem.
  • Rob2Rob2 Posts: 2,402Member
    @SaladStraightShooter Why would 1. be in your bug database - it is not a bug and has been known about for 8 months.
  • JustMe74JustMe74 Posts: 542Member, PRO
    edited July 2012

    @JustMe74 - this issue (Lack of Sandbox) affects Mac Desktop publishing - not the entirety of the App store publishing.
    @SaladStraightShooter -
    That's what I said (please look - I never said anything about the iOS app store) -- you can't publish to the MAC App Store right now; your app will be rejected. Hence, this is a huge issue.

  • MarkOnTheIronMarkOnTheIron Posts: 1,447Member
    @SaladStraightShooter I think that what @Rob2 meant to say is that the Sandboxing thing was known since the end of last year and it should have been taken into consideration sooner and not after the first rejections started to appear.

    And that lateness could lead to a loss of sales and to other problems. For example I'm doing a game for a client and he was really annoyed when I told him that the Mac version of the game will probably be delayed.

  • RacetotheMoonRacetotheMoon Posts: 323Member
    edited July 2012
    So GS is sticking with the laissez-faire attitude of these bugs will get fixed whenever?
    That's fantastic. I'm glad I choose to stick with these guys.
This discussion has been closed.