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App Icon

I just got my game approved by apple.... yay! and my wife downloaded it but the icon on her phone has no picture. where do i submit the picture for the app icon

Comments

  • lycettebroslycettebros Posts: 1,598Member, PRO
    edited June 2013
    @polimerjones It is too late to submit an icon if an icon was not submitted at approval stage and it is now approved. I am surprised Apple approved an app without an icon.

    If you want to add an icon you need to add it in iTunesConnect and also when you publish the app thru GS. You will have to create an new version of the app and submit it for approval.
  • polimerjonespolimerjones Posts: 50Member
    i did submit a picture for the section that says "large app icon" and its there in the itunes connect section. is this not it? if it is why is it not showing up on the phone?
  • lycettebroslycettebros Posts: 1,598Member, PRO
    Yes the iTunesconnect is the right place to upload the icon. Did you also upload an image in the GS publish page when you published the app?
  • polimerjonespolimerjones Posts: 50Member
    i uploaded a pic to both and i still have no icon
  • lycettebroslycettebros Posts: 1,598Member, PRO
    Sorry not sure why that is. Were they both .png files?
  • polimerjonespolimerjones Posts: 50Member
    yep
  • lycettebroslycettebros Posts: 1,598Member, PRO
    edited June 2013
    Do you have any transparency in the files? @polimerjones
  • polimerjonespolimerjones Posts: 50Member
    no but you know whats even weirder. while the game is downloading and installing i can see the icon image just fine. but when its done it turns grey....
  • lycettebroslycettebros Posts: 1,598Member, PRO
    edited June 2013
    @polimerjones There may be an error with the file. I would re-export the files and try them again.
    I think that the GS build installs the icon in the build and the iTunesconnect icon is used by iTunes. So that maybe where a conflict is occurring and why you are seeing this effect - one file may be corrupt.
    I would do a rebuild with a new icon image but of course this means you need to do a new version.
    Please if you want me to respond type @lycettebros in the message so I get a notification. thanks.
  • polimerjonespolimerjones Posts: 50Member
    @lycettebros In which section of GS when uploading the game is for the icon all I see is loading screen pictures. Thanks for your help so far.
  • polimerjonespolimerjones Posts: 50Member
    Nevermind. I am so dumb. I never even saw that small spot in the top corner. I hate being stupid some times :-). thanks for your help again!
  • lycettebroslycettebros Posts: 1,598Member, PRO
    It is not really stupid just an oversight - it could even be a weakness in the visual interface. There many details that can be overlooked in the whole publishing process.
  • Thunder_ChildThunder_Child Posts: 2,343Member
    My app was rejected because of this....I thought it was optional for the GS arcade submission....doh ! I'm re publishing today and go back for review...luckily that was my only rejection issue.
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