membership
giacomopoppi
Member, PRO Posts: 914
hi , i have just bought the membership. now when i log on i get (top right) the manage button.
when i try to activate the membership in the gamesalad tool it says could not authenticate user.
is it normal?
when i try to activate the membership in the gamesalad tool it says could not authenticate user.
is it normal?
Comments
help im desperate!!
tshirtbooth , is it still normal?
Do you use multiple logins on your GameSalad Creator?
See this post. It may help you:
http://gamesalad.com/forums/topic.php?id=624#post-3462
p.s. i can log in on the site.
Sorry I was asleep.
With the account you purchased your membership, start the process as if you were going to publish a game to the web from inside the tool. Login there. Did it accept the email/password for that email address and send you to the 'Please select target platform' screen?
If so 'Go Back' and 'Cancel' this process.
Now try the 'Activate Membership...' from the GameSalad menu option. Login there with the correct email/password combination that has the membership you paid with.
Does that still give you an error? If so, what is that error?