My account does not have the correct permissions ???

xyloFUN

Hi,
I am trying to publish (as i have done many times before) and right after I select "iPhone" I get a popup stating that my account does not have to correct permissions.

Does anyone know what the hell is going on?

If it helps, the only thing that has changed is the upgrade from 0.9 > 0.9.1 THAT'S IT!

StormyStudio

Since no one who knows has replied...

I guess try logging out and back in...

xyloFUN

Thanks stormystudio,

I did everything I can think of, including rebooting!

This is a serious problem and I am extremely disappointed with GS!

While the memory leak has improved with the last release, the whole concept is a mess!
It sucks not being able to publish

JohnPapiomitis

:O

Never heard of that before Have you tried emailing gs support?

xyloFUN

JohnPapiomitis said:
:O

Never heard of that before Have you tried emailing gs support?

Hi John,
I will have to do that if it can't be resolved here.

Hopefully, others will publish too and maybe I'm not the only one this is happening to.

One thing is for sure. I am tired of waiting!

Unicornify

I logged out from the welcome screen and that fixed it.

jonmulcahy

I published about 6 times last night without a problem. It sounds like there is something wrong your account and you'll have to email them

xyloFUN

thanks jon,
I did already and hope that it can be resolved

xyloFUN

MagicalMatt said:
I logged out from the welcome screen and that fixed it.

Sometimes it helps to have "Magical" for a name
Unfortunately, no magic trick for me.

Unicornify

Too Bad.

xyloFUN

I read once that someone emailed them and got a response within minutes ... I am not that lucky!

Is "contact us" (front page) the best way to get their attention?

xmusic

just in case anyone else gets that error msg
"Your account does not have the correct permissions"
the quick fix is to create a new one!

xyloFUN is dead,
xmusic will not live much longer ether

oh, before I forget! I just published a beautiful trumpet app for the iphone! After Apple is done drooling over this one, they will (reluctantly) release it for planet earth in about 10 or so ...

She plays "nicer" than she looks

CodeMonkey

Interesting find I had. If you are not logged in already through the Dashboard, and login when it forces you to when you try the publish it might work.

sj.iphone

hi - got the same message. Tried codemonkey's method. It didn't work. What is the email for support? Also, my game is completely mucked up since the update.

CodeMonkey

support (at) gamesalad.com

xmusic

sj.iphone said:
hi - got the same message. Tried codemonkey's method. It didn't work. What is the email for support? Also, my game is completely mucked up since the update.

hey sjl-iphone,
my solution was a simple one, I just used a different account and was able to publish on first try!
Sorry to hear that you have some additional tweaking to do.

francie

I have the same problem!!!!!!!!

JillSalad

Hi Francie!

Please log out the program and then log back in.

The original post with this issue was for an earlier version of GS.

If you still have trouble, please email support@gamesalad.com!