Response time from iTunes Connect support

FogelbergFogelberg Member Posts: 103
edited November -1 in iPhone and Android Publishing
There's something wrong with my iTunes Connect account. Although I'm a registered/paying iOS developer, there are no options for me to handle my apps on iTunes connect (only options for my music - I have music on the iTunes Store).

So, I mailed the support at itunesconnect@apple.com (after speaking to a nice lady on the developer support team) last thursday 17th. And today it's monday and still no reply from them. :-(

Then I found info on the web that they usually take one week or more to respond.

Anybody else here with experince in this?

Comments

  • FogelbergFogelberg Member Posts: 103
    Amazing.. Makes you feel they really care about the developers.. ;-)
    Actually I had similar problems with lousy support from Apple 5-6 years ago when I first started adding my music to iTunes. Fast forward half a century and nothing has changed.
  • FogelbergFogelberg Member Posts: 103
    .. half a century.. Internet time, that is. :)
  • FogelbergFogelberg Member Posts: 103
    Now it's been a week since I mailed them and still no response. Crazy.
  • FogelbergFogelberg Member Posts: 103
    Five weeks later and Apple finally contacted me. That's got to be a record of some sorts. I had to solve this myself a month ago by registering a new developer account.
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