Attention with your clientes

RubiyoooRubiyooo Member Posts: 163
edited November -1 in Working with GS (Mac)
Hi i am very sad with this company.

Allways i send emails about a object or use twitter.
But you do not want to answer me. Is very bad for your image.

I made a website to support GameSalad in Spanish www.gamesalad.es And you do not said me your opinion. If you like, if is ilegal or nothing!!

I help you but you do not appreciate your fans.

Greetings
Rubiyooo

Comments

  • touchtentouchten Member Posts: 96
    Hi Rubiyoo,

    do you mean you are dissapointed with gamesalad,
    because they dont reply to you?

    is it in the forum??

    cheers

    Anton
  • RubiyoooRubiyooo Member Posts: 163
    touchten said:
    Hi Rubiyoo,

    do you mean you are dissapointed with gamesalad,
    because they dont reply to you?

    is it in the forum??

    cheers

    Anton

    I ussualy send emails or tweets to the account of GameSalad Team.
    But never i get a answer :(
  • touchtentouchten Member Posts: 96
    Have you tried, posting in the forum, maybe in English?

    and did you send them an email in english or spanish?

    cheers

    Anton
  • calvin9403calvin9403 Member Posts: 3,186
    Rubiyooo said:
    I ussualy send emails or tweets to the account of GameSalad Team.
    But never i get a answer :(

    how long hasn't they reply?
  • RubiyoooRubiyooo Member Posts: 163
    touchten said:
    Have you tried, posting in the forum, maybe in English?

    and did you send them an email in english or spanish?

    cheers

    Anton

    I am not stupid. I all times write in English everything.
    Emails, topics, tweets...
  • StormyStudioStormyStudio United KingdomMember Posts: 3,989
    Hey Rubiyoo

    I had the same problem for a while, it turned out my emails to YodaPollo were going to his Spam (Junk Mail)...

    You should definitely get a reply if you contact them through the contact page: (Just allow 48 hours)

    http://gamesalad.com/contact
  • touchtentouchten Member Posts: 96
    Hi Rubiyoo,

    easy man,
    nobody is saying you are stupid,

    I am not a native english speakers myself,
    I am just asking a legitimate question

    easy man
    and peace

    Cheers

    Anton
  • RubiyoooRubiyooo Member Posts: 163
    Thanks!!
    No problem touchten

    But yes Stormystudio
    I used http://gamesalad.com/contact but now it is impossible.
    The last mail that they answer me. Since 4 months ago.
  • touchtentouchten Member Posts: 96
    Wow...

    I am sorry to hear that..

    I hope with this forum post,
    they can somehow respond to you.

    anyway, what was your question?
    maybe you can ask it here,

    and see if anyone or even me can help you with it

    cheers

    Anton
  • calvin9403calvin9403 Member Posts: 3,186
    ya what is your question?
  • RubiyoooRubiyooo Member Posts: 163
    My question is if my website www.gamesalad.es can be promoved by the official website.
    I would like to help but i do not know if to registred a .es can be anger the GS Team.
    For me it is very important because i love this program but i would like more participation of the company.

    If they do not want that i make this forum in Spanish. No problem i delete in this moment.
    But only i have sendings emails to meet theirs opinion.

    And 1 year ago, i send a email because i translated GameSalad without permission using Xcode.
    But i do not received a answer to.
  • mangaroomangaroo Member Posts: 419
    perhaps they haven't decided yet and don't want to give you official word because they want you to generate the attention for the site?
  • calvin9403calvin9403 Member Posts: 3,186
    Rubiyooo said:
    My question is if my website www.gamesalad.es can be promoved by the official website.
    I would like to help but i do not know if to registred a .es can be anger the GS Team.
    For me it is very important because i love this program but i would like more participation of the company.

    If they do not want that i make this forum in Spanish. No problem i delete in this moment.
    But only i have sendings emails to meet theirs opinion.

    And 1 year ago, i send a email because i translated GameSalad without permission using Xcode.
    But i do not received a answer to.

    I made GS to different lang too

    well, maybe you can contact yoda or some head chef
  • PhoticsPhotics Member Posts: 4,172
    It looks like you're starting up a fansite. I think your site is a good idea, but I do see some legal issues.

    1 - You might want to check with developers before using their content
    2 - You might want to give your site a more unique name to avoid confusion.

    ArenaNet has a good fansite program.
    http://guildwars.com/community/default.php
    Perhaps GameSalad should have something similar.
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