Why did the iPhone version of ZNAKE HD get rejected?

Fredrik BixoFredrik Bixo Member Posts: 239
edited March 2012 in iPhone and Android Publishing
hello there!
My game Znake (the iPhone version) just got rejected by apple. Im so unhappy :((

Here is what they said:

10.1

We found that your app requires customers to view advertisements prior to using it, which is inconsistent with the recommendations in the iOS Human Interface Guidelines. Complying with the iOS Human Interface Guidelines is required by the App Store Review Guidelines.

"People use your application to get things done or to be entertained; they don’t want to feel as if they’re being forced to watch an advertisement."

"In iOS 4.0 and later, you can allow advertisements to display within your application and you can receive revenue when users see or interact with them. It’s essential that you plan when and how to integrate ads with your UI so that people are motivated to view them without being distracted from your application."

It would be appropriate to remove the forced advertising and upload your new binary to iTunes Connect. If you wish to deliver ads to your users, consider offering passive advertising; paying customers typically expect advertising-free content. A screenshot has been attached for your reference.

And here is the screenshot: image

This is so crazy because the Exact same version but on the iPad got confirmed without any problems. And is it even possible to put Ads on a free gamesalad account?

Please guys I need your help!
what should I do?

Answers

  • entersimonentersimon Member, PRO Posts: 273
    PM @straightsaladshooter and contact GS ASAP. We really can't do much here on the forum.
    Warning There was an error rendering this rich post.
  • OmenaboOmenabo Member Posts: 121
    This is happening with with a LOT of apps right now. Basically, you cannot publish a paid app with advertising before the app starts. And this makes the free version of Gamesalad useless right now. When you publish an update to your ipad game next time, it too may be rejected.

    The only thing that can help you is using Gamesalad 0.990 to publish your game.
  • GLGAMESGLGAMES SingaporeMember Posts: 988
    It is the problem with playhaven again, thats why i am not even publishing my newer game because that just gives too much issues
  • jonmulcahyjonmulcahy Member, Sous Chef Posts: 10,408
    the issue is not play haven, the issue is a few apple reviewers taking that guideline literally. It's just a recommendation and not law. Apple has confirmed that these apps should not be rejected.

    Send and Receive Data using your own Server Tutorial! | Vote for A Long Way Home on Steam Greenlight! | Ten Years Left

  • Fredrik BixoFredrik Bixo Member Posts: 239
    edited March 2012
    hello there again. thanks you all for your responses. I’m thinking of two different options how I should takle this. The first is that I download 0.90 of Gamesalad and resubmit it, but then I most wait another 6 days, so thats kind of sad. The second option I thinking of is to contact apple and say that what they made was wrong, but if think they don't do that.

    Yeah, what do you guys think I should do. Is there some developers here on Gamesalad that can contact apple and tell them that all apps with play heaven most be submitted to appstore?

    Any ideas? :)
  • Fredrik BixoFredrik Bixo Member Posts: 239
    edited March 2012
    No! didn’t work by downgrade to 0.90. It says that the files was made with a newer version of gamesalad (0.91). Please help me!
  • Rob2Rob2 Member Posts: 2,402
    http://forums.gamesalad.com/discussion/40244/cool-tip-for-changing-the-gs-version-number-in-your-project#Item_12
  • Fredrik BixoFredrik Bixo Member Posts: 239
    Thank you. didn’t work. should I Write an reviewer note to apple about the ads?
  • MotherHooseMotherHoose Member Posts: 2,456
    edited March 2012
    @gameARN … did you get the linked app in @simo103 post?

    and, did you get rid of the GS 9.91 version? (it will automatically overwrite any older versions …so even if you change the numbers for the version in the projectFile, GS will open the project in .91 and rewrite those number changes)

    delete the .91 GS or zip it up so you can use .90 GS

    image MH
  • OmenaboOmenabo Member Posts: 121
    the issue is not play haven, the issue is a few apple reviewers taking that guideline literally. It's just a recommendation and not law. Apple has confirmed that these apps should not be rejected.
    How is this possible? People have gotten their apps rejected from all the review teams, so are you saying that apples reviewers don't know their own rules?

    Especially, since the same rejection note is pasted for every rejected app? Why would they have a rejection note like that, if the ads are OK?

  • MotherHooseMotherHoose Member Posts: 2,456
    @jonmulcahy … the issue is PlayHaven!

    PH accesses and collects the user's UDID number…
    Apple, within the month, should have all their testing teams rejecting apps that do this.

    And, this is Apple's rule … not whimsy on the part of testers.
    Any, every, app can be/will be rejected because of this 3rd party method of obtaining a user's private UDID without permission.

    Apple has confirmed that these apps should be and will be rejected!

    http://techcrunch.com/2012/03/24/apple-udids/

    in addition ads in paid for games/apps violate Apples Developer Guidelines

    image MH
  • MotherHooseMotherHoose Member Posts: 2,456
    over here in the Paranoia Ward…

    think TestFlight is offering developers a free service in exchange for all that private information they can collect from the users' device … and making big money from selling that data!

    are you getting newsletters from services you never subscribed to?

    image MH
  • calvin9403calvin9403 Member Posts: 3,186
    http://forums.gamesalad.com/discussion/36399/a-way-to-let-you-open-your-game-project-file-even-with-older-version-of-gs#Item_7
  • jonmulcahyjonmulcahy Member, Sous Chef Posts: 10,408


    How is this possible? People have gotten their apps rejected from all the review teams, so are you saying that apples reviewers don't know their own rules?

    Especially, since the same rejection note is pasted for every rejected app? Why would they have a rejection note like that, if the ads are OK?

    That is exactly what I am saying. Apple has. A set of rules and guidelines for what can get approved, and some reviewers are more strict than others.
    This is right from @straightsaladshooter: "This issue in particular was addressed with Playhaven, who contacted Apple in regards to it's resolution. Unfortunately this appears to have been the work of a biased reviewer, as GameSalad applications including Playhaven have been published multiple times over and accepted by the App store."

    @motherhoose we don't know if Playhaven collects the uuid at this time, but either way, this app was not rejected for accessing uuids. Apple's rejection notices are extremely specific. If it was rejected due to the UUID, it would have clearly stated that in the rejection notice.

    Send and Receive Data using your own Server Tutorial! | Vote for A Long Way Home on Steam Greenlight! | Ten Years Left

  • Rob2Rob2 Member Posts: 2,402
    I can assure you that PlayHaven does use the UDID although they should be able to change this easily enough.
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