Game rejected

thelogobarthelogobar Member Posts: 93
edited May 2012 in Working with GS (Mac)
Has anyone else had this? Not sure what is going on because the game tested OK on a 4S and a 3GS.

"2.2

We found that your app failed to launch on iPhone 4 running iOS 5.1.1, on both Wi-Fi and cellular networks.

We encountered the issue when selecting the application on the Home screen - the app displayed a launch image then quit unexpectedly. This may be because iOS 5 uses a watchdog timer for applications; if an application takes too long to complete its initial startup, the operating system terminates the application.

For information about the watchdog timer, please see Technical Q&A: Application does not crash when launched from debugger but crashes when launched by user..

Another possibility could be a missing entitlement. For more information, please see the Technical Note: Resolving "0x800003A", applications not launching and "missing entitlement".
For discrete code-level questions, you may wish to consult with Apple Developer Technical Support. Please be sure to:

- include the complete details of your rejection issues
- prepare any symbolicated crash logs, screenshots, and steps to reproduce the issues for when the DTS engineer follows up.

For information on how to symbolicate and read a crash log, please see Tech Note TN2151 Understanding and Analyzing iPhone OS Application Crash Reports.

If you have difficulty reproducing this issue, please try testing the workflow as described in Testing Workflow with Xcode's Archive feature"."

Best Answer

  • theCodeMonsterstheCodeMonsters Posts: 359
    edited May 2012 Accepted Answer
    Okay, so there a couple of things that could be going on. First, did you test your app on iOS 5.1.1? Know that I mean downloading to your device. NOT through the simulator. Because the Watchdog Timer, could have shut you down if your app was taking too long to launch. Another possibility is that GameSalad is not creating Entitlements (Entitlements are just files that help your app get signed). Which Apple changed, so submit a Bug to GameSalad and wait for them to fix it.

Answers

  • thelogobarthelogobar Member Posts: 93
    I have the app running on my 4S under 5.1.1. I'll have to double check it on the 3GS when I get home.

    It's making me wonder if I set up the certificate and app signing correctly. I'm going through it all from scratch to make sure I get it right.

    Bit of a shame I don't have a concrete answer I can work with, but it must be something to do with the certs or app signing if the game works in ad hoc perfectly?
  • jonmulcahyjonmulcahy Member, Sous Chef Posts: 10,408
  • thelogobarthelogobar Member Posts: 93
    edited May 2012
    I did, I had a test installed on my 4S and my wifes 3GS. All was running OK so I can only assume something else stopped it running.

    Probably something I did to be fair.
  • bazookaBenbazookaBen Member Posts: 318
    @thelogobar when did you submit the game? ( what date )

  • thelogobarthelogobar Member Posts: 93
    It was submitted on the 8th May and went into review on the 15th, then rejected 30 mins later. :P
  • bazookaBenbazookaBen Member Posts: 318
    ok i submitted mine may 3rd. didn't get the iOS 5.1.1 problem.

    i submitted a new game may 14. If the bug persists, i should naturally get rejected as well.
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