App Rejected on Amazon App Store

JustMe74

My app was rejected by the Amazon App store for the following reasons:

Issue 1: The app does not cover full screen of the device. UI is in distorted and unreadable format. Please follow the steps to reproduce: 1. Download & Install the application. 2. Launch the application. 3. Observe that application fails to cover full screen of the Device Device Tested : Motorola Droid (2.2)

Issue 2: The app is unable to handle the incoming call interrupt gracefully; app exits on receiving a call interrupt. Please follow the steps to reproduce: 1. Download & Install the application. 2. Launch the application. 3. Tap on 'Start' button -> Select any level. 4. Give the call interrupt , observe that application exits on giving call interrupt.

Any ideas on what to do here?

Issue 1: I submitted the same version that I use for the iPhone; on my Kindle Fire, it looked really nice; I'm not sure why it doesn't look right on the "Motorola Droid 2.2". Should I try submitting the iPad version instead (1024 x 768)? Perhaps that would look better on these devices? I was trying to find a middle ground here to cover the majority of devices it will run on.

Issue 2: I have an actor on every scene that triggers my Pause screen if Hibernate occurs. Isn't that what I should be doing?

machinegunkelly

The droid has an HD screen, if the model is the same one I have ( not even sure, I hate mobile phones, just like developing for them )

re : "Motorola Droid 2.2". Should I try submitting the iPad version instead (1024 x 768) ? "
You need to build for "hd 720p" for it to display properly on that device... and it does look brilliant when you do.

I was building for ipad ( so don't do that!! ) and it left letterbox lines on the left and right ...

part12studios

for issue 2 you shouldn't need to do that.. if hibernate happens i just let it happen let the OS handle whatever.. that's how i do it.. or rather.. don't do..

as for the first issue.. all i've ever made are android apps that were not custom for the kindle fire.. they seem to run fine on kindle fire and phones without any trouble.. i suppose the art doesn't look quite as crisp on kindle because there is some stretching, but the apps are passing amazon's approval process so far.

good luck!
Caleb

JustMe74

as for the first issue.. all i've ever made are android apps that were not custom for the kindle fire.. they seem to run fine on kindle fire and phones without any trouble.. i suppose the art doesn't look quite as crisp on kindle because there is some stretching, but the apps are passing amazon's approval process so far.
Caleb

And my app looks really good on the Kindle Fire... however, in the notes, it says that they tested on the "Motorola Droid 2.2" device. What resolution are your apps that you've submitted to Amazon?

heathcc

Something I can add: I had an App rejected because of a slight sound stutter on the Kindle Fire which is a known GS issue. I knew I couldn't fix it, so I re-uploaded a binary with only a spas screen change and it was approved.

Different people let different things go and it doesn't hurt to try if it is a minor issue that you believe doesn't harm the value.

JustMe74

Regarding Hibernate:
I noticed that I did indeed forget to put a Hibernate behavior on my level select screen. I've fixed that now. HOWEVER...

If I am in a level and I push my "Pause" button, the pause scene loads and it works fine. If I am in a level and I push the power button (Kindle Fire) and then go back to the game, it also fires the pause scene... BUT... when the pause scene is closed, the camera is not in the correct position. I have some off-screen actors above the game board, and it looks like it's moving the camera up, because I can see the bottom of one of the windows that should be off the screen.

Anyone have an idea for a workaround? If I resubmit it will get rejected again because of this, no doubt.

redlotusdesignz

Just got an email from Amazon stating that on one of my apps, they said that they "observe that the application exits."

I'm using the iphone landscape and under 720 HD setting. Any idea on how to resubmit to amazon since it says "pending action"?

BlazingApplications

Why dont you use the kindle fire resolution as when submitting the game vs trying to stretch it using ipad and iphone res?

Th kindle fire portrait and landscape is in the project info tab under platform.

redlotusdesignz

@blazingapplications thanks for the suggestion gonna give it a try

jonmulcahy

when submitting for amazon you should be selecting the kindle/nook option and then changing the camera option. this allows it to be kind of a universal app, any other option doesn't really work.

follow these directions to adjust the camera, very similar technique.
http://forums.gamesalad.com/discussion/32594/resizing-to-ipad-technique