Png images are not visible on NextBook (Android v2.3) but working on Galaxy Tab and iPad etc

thedevnextdoor

I am developing a game for my client who wants it for an Android Tablet NextBook (http://www.nextbookusa.com/productdetail.php?product_id=8). The Game is working fine on Samsung Galaxy tab, iPhone, iPad, but when I try it on NextBook only JPEGs are showing but not a single PNG image is visible. Sounds are working too.
Can anybody have any idea what might be the problem?

Thanks.

The_Gamesalad_Guru

I would contact support as a pro user be sure to send it to the pro user support email.

thedevnextdoor

I would contact support as a pro user be sure to send it to the pro user support email.

Unfortunately... I am not a pro user..

JustMe74

I would contact support as a pro user be sure to send it to the pro user support email.

Unfortunately... I am not a pro user..

Then how are you publishing to Android?

jonmulcahy

Try downloading my game from google, a longway home free, see if everything shows up
https://play.google.com/store/apps/details?id=com.howihatethenight.alongwayhomefree

It only uses png files for the entire game

The_Gamesalad_Guru

That's what I would like to know? How is a non pro user publishing to Android?

thedevnextdoor

I would contact support as a pro user be sure to send it to the pro user support email.

Unfortunately... I am not a pro user..

Then how are you publishing to Android?

I am not publishing it, I am testing it with GS Viewer for Android.

thedevnextdoor

Try downloading my game from google, a longway home free, see if everything shows up
https://play.google.com/store/apps/details?id=com.howihatethenight.alongwayhomefree

It only uses png files for the entire game

Let me try it. I will post my findings

The_Gamesalad_Guru

See this is when it's import to explain what you are doing. You never mentioned the viewer. That is a different issue than publishing out a game. When you ask for help we can only go by the info you post. If you are using the windows version then report this as a bug.

LeonardDeveloper

@thedevnextdoor
Well, I would assume its a problem with the device not the game, If its just "nextbook" I wouldn't worry about it to much as I don't think thats a well known device, Keep us posted