Problem with PlayHaven

pinkio75

Hi
For the third time my app was rejected with this message:

"We found that your app requires customers to view advertisements prior to using it, which is inconsistent with the recommendations in the iOS Human Interface Guidelines. Complying with the iOS Human Interface Guidelines is required by the App Store Review Guidelines."

I think that PlayHaven is not accepted by the Apple review team ...
Now i need to remove it and this procedure
is really frustrating for me because I have to wait another seven days!
I hope that GS solve these problems soon with Apple
because you can not use a service that they do not always accept!
Bye.

LeonardDeveloper

Put your app as free and and then send it in, Or just keep trying, I kept trying and it worked for me when I was free user

LeonardDeveloper

@pinkio75
All you can do is keep trying or get pro, I assure you it will get through if you keep trying,

LeonardDeveloper

But i'm already a pro member, and this does not prevent
Apple to reject my Apps when they see PlayHaven.

Well take play haven off for the review, Then update it with play haven even though that needs a review you'll have a better chance

LeonardDeveloper

Its a "Grey" area, Its not an official outlined rule but some apple staff like to enforce it, You can't tell them not to, They've just got to move their game I guess,

pinkio75

@LeonardDeveloper

Thanks, but my App is already Free,
I think it depends on who does the review;
some are very strict and always reject when they see PlayHaven...
Anyway i removed PlayHaven from my App.

pinkio75

But i'm already a pro member, and this does not prevent
Apple to reject my Apps when they see PlayHaven.

pinkio75

Yes,
is exactly what I'm doing, but it seems strange
that Apple rejects applications for this.

pinkio75

Yes it's a "Grey Area", but from now i
add PHaven with updates.
Thanks

DanDaMan123

@pinkio75
From reading apples feedback that you put in the description, it seems like they don't like the use of playhaven before the game starts. Did you use a 'more games' button or the starup ad? Also, I am pretty sure that when resubmitting a rejected app it immediately goes into review.

pinkio75

I even removed PlayHaven to preventing another disaster with Apple Review Team, I reloaded my app binary and it is changed in "waiting for review", which means about seven days to wait.
I think that it is very strange, whenever I use PlayHaven i risk to wait about 14-21 days to publish my free app!!!
Perhaps is unfair that it's rejected at the "discretion" of Apple team that believes playHaven is not acceptable service, perhaps a clear rule is needed here.
Thanks.

pinkio75

@SaladStraightShooter
Thanks for your reply,
But i used last version of Creator (0.9.94)
However, other games have gone with playhaven,
but sometimes it threatens a rejected.

pinkio75

I have enabled all:

Statup Ad =Yes
Banner Ads= Yes (IAD)
Interstitial Ads= Yes
Show more games =Yes