"Your ability to edit this app has been disabled" - Android

dumbstudios

I'm a pro member. When I go to publish my app and I click on "android" under "platforms", the first message that shows is "Your ability to edit this app has been disabled." It won't let me do anything on this screen. It does it with any of my already finished apps. I even tried just creating a blank project and try to publish, just like I saw on the webinar and it still shows this message. I've tried signing out and back in and no luck yet. Has anybody else experienced this? I have no idea what to do in this case.

Any help would be appreciated

dumbstudios

Has anybody experienced this at all? I still have not been able to publish to android

dumbstudios

Ok, problem fixed, it was an error on my account that the GS Team already fixed.

MarkOnTheIron

I'm having the same problem now. What was your problem?

@SaladStraightShooter Can you do something? I need to publish an Android build as soon as possible.

The_Gamesalad_Guru

I haven't published with the new system but I am pro and mine says the same. Just contacted pro support on this issue.

MarkOnTheIron

@uptimistik I guessed that much, but sometimes @SaladStraightShooter lurks the forums on weekends and there have been cases where he was able to push some magic "Resolve Problem X" button

MarkOnTheIron

@MarkOnTheIron - hmm - that one is new, but I will check with CS. The only issue I know of that was affecting publishing like this in a similar fashion was users utilizing a resizing tool to alter the image sizes, or manually changing the pics to JPG. It considers them to be an invalid format and caused publishing to hang with RI selected.

Let me see if I can get more information.

@SaladStraightShooter I think this was in reply to my other thread However if it helps the only thing I'm using on my images is ImageOptim.

MarkOnTheIron

@SaladStraightShooter Any news on it? After your post the builds that were hanging became magically available but then I tried with an updated version and it's still hanging: 4 hours and a half and counting...

MarkOnTheIron

I'm still unable to publish Android games. On the Android section it continues to show the message "Your ability to edit this app has been disabled".

@SaladStraightShooter I reported the issue to support but I still have to receive a reply (and more than 24 hours have passed). Can you see if they can address the issue because I need to publish an Android project.

MarkOnTheIron

@SaladStraightShooter I just received a mail from support that told me that they solved my problem. Apparently you have a lot of power at GS HQ to make them move so fast. I can't get out of my head the image of you with a whip chasing the poor GS coders to do your biddings

RacetotheMoon

I'm also having trouble publishing android apps on the new system.

My message is as follows:
The internets are broken. Please try again later. If the problem persists contact us and reference publish request [3764424a-36b2-4c81-bc72-a152dc65890a].

I've waited for at least an hour. Any word on this getting sorted? or if this is some other error? Before I could go back to a prior version, but not so much now that I've updated to Mountain Lion..

Anyway, looking forward to a prompt solution.

Much Thanks,

yxchew@gmail.com

I just bought the Pro version and I'm prompt with this error "Your ability to edit this app has been disabled." when I tried to publish a game under Android platform.

I also tried the report a via Support and it keep bringing me to the login page.

Can anyone help me on this? Tks.

yxchew@gmail.com

I just bought the Pro version and I'm prompt with this error "Your ability to edit this app has been disabled." when I tried to publish a game under Android platform.

I also tried the report a via Support and it keep bringing me to the login page.

Can anyone help me on this? Tks.

SaladStraightShooter, can you help me with the issue? I got this error "Your ability to edit this app has been disabled." I need to publish an Android app by this weekend.

Tks in advance.

jonmulcahy

Log out of everything, delete cookies and try again

yxchew@gmail.com

Log out of everything, delete cookies and try again

Nope, it's still prompt me the same error message. Anyone got a solution to this?

jonmulcahy

Try republishing from the creator?
Try a different browser?
Contact support ?

Tiernan

have same problem any solution

BlackCloakGS

open a suport ticket with us.