App crashed on iPhone 4 iOS 5.1.1 - Apple Resolution Center

CabacoCabaco Member Posts: 414
edited August 2012 in Working with GS (Mac)
Hello!

Today Apple reviewed my application and it turns out the app crashed in iPhone 4 iOS 5.1.1.
I don't know how to fix this, I even tried out the app on this version and it runs smoothly and doesn't crash.
Here is the response from Apple, please help:
Aug 23, 2012 11:14 AM. From Apple.
2.1

We found that your app crashed on iPhone 4 running iOS 5.1.1, which is not in compliance with the App Store Review Guidelines.

Your app crashed on both Wi-Fi and cellular networks when we launched it.

For discrete code-level questions, you may wish to consult with Apple Developer Technical Support. Please be sure to:

- include the complete details of your rejection issues
- prepare any symbolicated crash logs, screenshots, and steps to reproduce the issues for when the DTS engineer follows up.

For information on how to symbolicate and read a crash log, please see Tech Note TN2151 Understanding and Analyzing iPhone OS Application Crash Reports.

If you have difficulty reproducing this issue, please try testing the workflow as described in Testing Workflow with Xcode's Archive feature".

Comments

  • patapplepatapple Member Posts: 873
    Did they send you the crash report? maybe you can try to read it...
  • CabacoCabaco Member Posts: 414
    Is this the crash report?

    Aug 23, 2012 11:14 AM. From Apple.
    2.1

    We found that your app crashed on iPhone 4 running iOS 5.1.1, which is not in compliance with the App Store Review Guidelines.

    Your app crashed on both Wi-Fi and cellular networks when we launched it.

    For discrete code-level questions, you may wish to consult with Apple Developer Technical Support. Please be sure to:

    - include the complete details of your rejection issues
    - prepare any symbolicated crash logs, screenshots, and steps to reproduce the issues for when the DTS engineer follows up.

    For information on how to symbolicate and read a crash log, please see Tech Note TN2151 Understanding and Analyzing iPhone OS Application Crash Reports.

    If you have difficulty reproducing this issue, please try testing the workflow as described in Testing Workflow with Xcode's Archive feature".
  • patapplepatapple Member Posts: 873
    edited August 2012
    No, did they send you the log error?
  • crazycam99crazycam99 Paris, FranceMember Posts: 519
    They sent me that too but they said my app crashed on an iphone 4 but it was an IPAD app ?!?!?!
  • patapplepatapple Member Posts: 873
    @crazycam99 the best apple error I heard till now hahaha
  • crazycam99crazycam99 Paris, FranceMember Posts: 519
    I resubmitted the app and it got accepted in 14 days. The app was called Dotted HD, look for it on the appstore ( ipad )
  • CabacoCabaco Member Posts: 414
    @crazycam99 did you send the same file that you had previously sent?
  • crazycam99crazycam99 Paris, FranceMember Posts: 519
    @Cabaco Yes I did. Strange bug!
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