We need your help for a simple test

PJPL

Hi everyone.
We've got a problem with our iAd banner : our app is on the appstore, iAd status is "live ads" but the banner isn't showing.
Our app is free (it's a comic book, in french). Could some of you download it and tell u if the banner is showing ?
Thank you very much for your help !:)
PJPL.

patapple

We are also having this problem. Our app is "Cluster Lite", can you please download and tell me?
What is your app name?

PineappleMedia

That's strange, in our "Master In-Pile LITE" ads are working just fine. What's the name of your app? And @patapple, I'm not seeing any ads in your app either.

patapple

do i forgot to activate something? in the ad hoc i see the banner test. I added the actor in the scene and then activated from itunes connect? what else?

PineappleMedia

When you go into iTunes Connect, go to the iAds section and select "Messages". Did you get a message saying "Your app, Cluster Lite, is now eligible to receive ads from the iAd Network."?

It's possible, that your app isn't eligible yet. In that case, you'll just have to sit it out for a few hours. When did you publish it?

patapple

@PineappleMedia yes, i received 2 messages for my app (HD and normal version) and they was approved around 48 hours ago

PineappleMedia

Very strange. Did you set them up correctly inside the app in iTunes Connect? Did you put too many words on the blacklist? That's really all I can think of...

patapple

i didn't put any word on the blacklist

PineappleMedia

Strange... I don't really know what to tell you. Maybe check your iAds section again for any error messages that may have come through and contact Apple to find out what's wrong. Sorry I couldn't help more.