App rejection, please help.

BlueFanStudios

Reasons for Rejection:
2.31 Apps that are not sandboxed appropriately may be rejected
3.4 App names in iTunes Connect and as displayed on Mac OS X should be the same, so as not to cause confusion


2.31 - This app uses one or more entitlements which do not appear to have matching functionality within the app. Please describe how and where the app uses the following entitlements by adding your comments to the Resolution Center. You will not need to upload a new binary to provide this information."

There is no explanation on what this means or how to solve this problem

pinkio75

Maybe it's the problem of the name changed to output.number
you can only wait for the new release of the creator.

The_Gamesalad_Guru

Make sure iCloud is turned off in the provisioning profile.

BlueFanStudios

Thanks for the suggestions guys. iCloud is off and as for the naming issue there are steps given to solve the problem but they don't work. Any further ideas?

Slowboy

Same reason for rejection here - 2.31 - anyone else got a clue about this?
Thanks,
Wayne

Slowboy

Just had this further explanation from Apple's Resolution Centre...

The app is claiming for .network.server entitlement but we are unsure the functionality the entitlement is used for. Therefore asking you to explain.

One commonly added entitlement many apps don't need is "com.apple.security.network.server".

Apps that initiate outgoing connections (for example, to download new content from your server) only need to include "com.apple.security.network.client". The server entitlement is only necessary for apps that listen for and respond to incoming network connections (such as web or FTP servers).

...I'm assuming that this is out of our control and we need GS to handle this?
Putting a bug report in now.
Cheers
Wayne

epicstag

I'm convinced that Apple just rejects first time submissions every time. My memory matching game got initially rejected because "the word memory is copyrighted by" some German Company that has nothing to do with my game.

After appealing, they said that training a child to use their memory was copyrighted and that using the word memory is not allowed in the title.
After 2nd appeal, and citing numerous ridiculousness of their process, (especially because there is a memory matching game on the App Store, called... duh duh duh "Memory"), they went silent for 3 days, and then approved my app. https://itunes.apple.com/us/app/happy-zoo-match-and-learn-hd/id576272956?ls=1&mt=8

Best of luck, and keep on the appeals. Appeal, appeal, appeal, and then appeal some more. I know that you are probably losing sleep and it feels like your heart has been ripped out.

It will turn around.

lycettebros

I'm convinced that Apple just rejects first time submissions every time. My memory matching game got initially rejected because "the word memory is copyrighted by" some German Company that has nothing to do with my game.

After appealing, they said that training a child to use their memory was copyrighted and that using the word memory is not allowed in the title.
After 2nd appeal, and citing numerous ridiculousness of their process, (especially because there is a memory matching game on the App Store, called... duh duh duh "Memory"), they went silent for 3 days, and then approved my app. https://itunes.apple.com/us/app/happy-zoo-match-and-learn-hd/id576272956?ls=1&mt=8

Best of luck, and keep on the appeals. Appeal, appeal, appeal, and then appeal some more. I know that you are probably losing sleep and it feels like your heart has been ripped out.

It will turn around.

They are certainly more Gung-ho in rejecting nowadays it seems. The 'memory' thing is amazing...sometimes you gotta wonder who is doing the testing and are they just looking for any reason to reject.

epicstag

It made my heart sink, strictly because there is little recourse to be had when dealing with them. It was probably just some 18 year old kid making barely above minimum wage just trying to get through a stack of apps. Thank goodness it worked out for me.

epicstag

Oh, bluefan. What I did was ask for clarity on why my app was rejected. They did respond within 24 hours.

Slowboy

Hi, I've noticed that you can check which services your app is requesting from Apple by checking your Binary Details - first 'View Details' with the blue button right under your app's icon, in iTunes connect, then on the main page, your icon is now top left, and on the top right is a list of links - the second one down is 'Binary Details' and this is where you would need to go to reject your binary, but also at the bottom it tells you about your services (of which I know nothing about!)... mine say this...

com.apple.security.network.client: true
com.apple.security.app-sandbox: true
com.apple.security.network.server: true

...my app has been rejected because of the bottom one. I suppose the app is claiming it needs to act as a server in some way, which it obviously doesn't, unless GS have added a new feature?!

Anyway, I've resubmitted, but the new version also shows this request, so I'm expecting to be rejected again. I've already submitted a bug report, but haven't heard anything since.

Anybody else got any ideas?
Cheers
Wayne

Manto

I submitted 6 apps at the same time. 3 of them were approved and 3 were not because of the same rejection reason (2.31). It seems that there is 50% chance to get an app approved. I'm wondering why GS adds those server related entitlements.

ericdg123

@camelCase
Actually that one is not apple's call. They really shouldn't have approved your app. They probably did get tired of the appeals.

That german company is taking down apps left and right that have memory in their title and are any type of memory game. I got a cease and desist from them for two of my titles. Apple ended up removing my two titles from the appstore.

Its not up to apple to be the judge. Apple simply got a notification from this company about their trademark and took my apps down because that company and I couldn't work things out.

Apple just did what they are supposed to, its up to me to get an attorney and fight the company to try to get my apps back up. However I was only making a few dollars a month on those titles so its certainly not worth a fight.

GLGAMES

wow u can even copyright the type of game being produced? Can i then just copyright all RPG themed, Arcade themed or whatsoever game and no one else can reproduce them? how about copyright the Alphabets A to Z lolz. Very soon we may not even be able to use any words in our games... zzZz