Been waiting over 25 minutes for iPad build to generate... is publishing having problems right now?

ThinkingGarden

I submitted a build for generation at 12:11 my time and it is now 12:37.

SlickZero

It worked fine for me just about an hour ago. What browser are you using? I think Chrome has issues sometimes with updating the status.

May try to hit refresh, and then see if you can sign the app.

ThinkingGarden

Using Safari on Mountain Lion.

zzap64

Happening to me too, since yesterday, hit refresh but sign button never activates.

ThinkingGarden

I see at the top of the forum now:

"We are currently investigating the issues with Windows 8 publishing. If your app appears to hang in the generating process, please wait and try again at a later time. Support is unable to address general issues like these. However, if you are encountering an error that provides an error code, please copy this code and contact support."

If support is unable to address it and GS is telling us not to contact them unless their system throws an error message, then what exactly are us paying PRO users supposed to do besides the useless, please try again later. C'mon GS, then you need to provide a way for us to alert you when your publishing backend is broken!

zzap64

I'm trying to sign an iPad app that hangs in the generating process.
Tum te tum......
'suppose I better go and do some chores.....and play Borderlands 2......

hotMagic

Win 8 publishing is messed up right now. I'm communicating with support on it as much as I can.

My issues are an eternal hang on Generating for windows 8. But I've seen this on android. I have an android build that has been stuck on Generating for two weeks.

I wouldnt be surprised if you got it on iPad.

ThinkingGarden

My build finally showed up! Hope everyone else has the same luck.

However, when I try to sign it, it downloads and then GS Creator claims it cannot find any provisioning profiles even though I have several set up.

LumpApps

I had some probs building an iOS adhoc earlier today so I guess the server has the hiccups. \m/

Yovanny369

I'm trying to build for iOS but it seems impossible

SearleSama

same issue for me also. Been waiting all evening. :-(

SingleSparq

I haven't got the "your app is ready" notification for at least a month now. I now just wait what I think would be a good amount of time for generation, go to an area I'm not actually generating from (so if I was in iPhone, go to iPad or html5 area) hit browser refresh then go back to area (iPhone) and I see the App is ready notification then continue.

ThinkingGarden

@SingleSparq - Even after closing Safari and waiting hours, the build still isn't ready. The build system is obviously having serious problems.

dalnoki

iPad publishing won't work:(
I submitted a build for generation 40 minutes ago, and nothing:(

epicstag

Same problem here on an iPad build. I submitted a 4MB project over 8 hours ago, and nothing.

SearleSama

Coming back this morning after submitting for generation last night and it still has not generated.

epicstag

Glad to see that it isn't just me having problems.

dalnoki

iPad app generation results: "There is something wron with our servers. Contact us..."

HoneyTribeStudios

Yeah same here trying to publish an iPad build. Hopefully they'll sort it out today.

ThinkingGarden

My build queue seems to be stuck. Even if I upload a new version of a project, it won't let me Generate (button is greyed out for iPad). It only allows me to sign the last build I did and won't let me generate a new one. GS we need a better way to get and give feedback on these "general" build system problems that do not result in an error message. Just because there is no error message doesn't mean that the build system is not broken! Right now, us Pro users are having serious problems...

epicstag

As are us free users. The system is very messed up right now. I'd imagine that its a side effect of them working on the Windows 8 build problems. They probably took the whole thing offline.

ThinkingGarden

OK, I got an iPad build through by creating a new app in the publishing system and uploading the project fresh. Able to move forward now...

dalnoki

ThinkingGarden: the same project, and the same settings on web publishing? Or did you change someting(iAD/playhaven/etc..)? I did the same thing, but won't work for me.

ThinkingGarden

@dalnoki Same project in Creator uploaded with no other changes in services, but once it was uploaded I chose to create a new game in the publishing flow by choosing "New Game".

hotMagic

It doesnt matter if you change anything. When it's in permanent Generating mode, it will stay that way. You can make a new Platform and try that again. Or since you cant make a new Windows 8 platform in the same game, you can also start a new game.