Apple has now rejected my app TWICE

due to the app failing to launch after the load screen.

what the hey?!

I did as many of the optimization tips as possible, (uncheck preload art, created an initial scene so global attributes could get a head start on loading, etc)

my total project size is less than 12MB.

Here's what they said:
"We encountered the issue when selecting the application on the Home screen - the app displayed a launch image then quit unexpectedly. This may be because iOS 6 uses a watchdog timer for applications; if an application takes too long to complete its initial startup, the operating system terminates the application.

Another possibility could be a missing entitlement. For more information, please see the Technical Note: Resolving "0x800003A", applications not launching and "missing entitlement".

I don't understand, the game works fine when I test it on my iPad and iPhone via GS Viewer.

any ideas? Is it a Playhaven issue, since I'm not a PRO, and I can't disable the Playhaven ad that loads after my splash page, could that be it?
thanks

Comments

  • The_Gamesalad_GuruThe_Gamesalad_Guru Member Posts: 9,922
    have you done a straight adhoc and tested?
  • KangavarkKangavark Member Posts: 62
    hmmm...no.
    Is the GS Viewer not the same?
    (sorry, I'm still getting the hang of all this)
  • LooseMooseLooseMoose Member Posts: 224
    edited December 2012
    The GS viewer doesn't always give an accurate indication of how your app will act. Running an adhoc gives the best indication of how your app will behave on users devices.
  • KangavarkKangavark Member Posts: 62
    I'll the do the adhoc as soon as I get home.
    thanks everyone!
  • jonmulcahyjonmulcahy Member, Sous Chef Posts: 10,408
    I've found that the viewer is more forgiving about bad rules than an adhoc is. double check rules/attributes in your first scene, especially if you deleted any attributes recently. that will cause it to crash all the time.
  • RPRP Member Posts: 1,990
    Reduce the bacon intake. Or get the lean cuts.
  • KangavarkKangavark Member Posts: 62
    well...I did the adhoc, and whaddaya know, my app crashes immediately after the splash page, before it even loads the full game.

    I tried using Instruments via XCode, which has given me a bunch of info that I can't make heads or tails of!
  • LooseMooseLooseMoose Member Posts: 224
    edited December 2012
    I haven't had much experience with my apps crashing but it did happen to me once because something went wrong in the signing process on the gamesalad site and the app crashed on start up. I uploaded it again and signed it then it worked.

    Did you run an adhoc of the same file you sent to apple? If you did then try upload your game on gamesalad and sign it again and cross your fingers that it works :P

    If it doesn't work still try changing your opening scene and see if the adhoc will work, if it does you will have to sift through your original opening scene and try find the problem, or maybe just remake it as it could be corrupted. Good luck!
  • LeonardDeveloperLeonardDeveloper Member Posts: 4,630
    edited December 2012
    well...I did the adhoc, and whaddaya know, my app crashes immediately after the splash page, before it even loads the full game.

    I tried using Instruments via XCode, which has given me a bunch of info that I can't make heads or tails of!
    Look mate, Open up a TestFlight account, Prepare your app for the upload to testflight, You can find a brilliant video about uploading GameSalad files to testflight on @gshelper
    HERE and then test your app on a few compatible devices (iPod, iPhone) and you can get a vast view of why Apple are rejecting your app and figure out how to fix it,
    Hope this helps,
    LD
  • KangavarkKangavark Member Posts: 62
    UPDATE: so, after generating an adhoc, and using Instruments in Xcode, I was able to pinpoint the problem. Apparently, I had two sound files with the same name ~X( .
    They were each different file types though, and that's why the game kept crashing for the iTunes reviewers.

    I've re-submitted to Apple, so now begins the waiting....

    thanks for your help everyone!
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