Purchase problem
LordNasty
Member, PRO Posts: 18
Hi to all,
i purchased 24 hours ago on MarketPlace, 2 items.
Now these 2 items are still in "Processing Payment" status!?
What mean that? My card has been charged few seconds after payment (24 hours ago).
I'm doing wrong something?
I have tried to contact GS support but no one reply me.
Please let me know (this is my 1st purchase in MarketPlace).
Thanks
i purchased 24 hours ago on MarketPlace, 2 items.
Now these 2 items are still in "Processing Payment" status!?
What mean that? My card has been charged few seconds after payment (24 hours ago).
I'm doing wrong something?
I have tried to contact GS support but no one reply me.
Please let me know (this is my 1st purchase in MarketPlace).
Thanks
Comments
Hello,
Thank you for contacting GameSalad Customer Support!
Our support queue is monitored during regular business hours, Monday through Friday, 9am to 5pm, Central Time. (-6GMT)
Please note that support inquiries submitted may see a delay in response due to backlog from the holiday break. Be sure to check out our other online resources:
- Cookbook (http://cookbook.gamesalad.com)
- the GameSalad Forums (http://forums.gamesalad.com)
- our YouTube channel ()
We appreciate your patience and apologize for any additional delay!
Thank you for using GameSalad!
-The GameSalad Team
I have always "Processing Payment" in my purchased area.
But if i buy other items on MarketPlace i need to wait all this time?
If you need i can send you UltimatePay payment email with some confirm codes.
Please let me know about.