Crash report on Itunes Connect
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Member, PRO Posts: 1
Hi all. I recently released an Ipad app. I have my first crash report available on Itunes Connect and have no idea how to use it:
Thread 0 Crashed:
0 libGPUSupportMercury.dylib - gpus_ReturnNotPermittedKillClient
Looking at the Apple Technical Q&A, it seems this relates to the following:
"Q: My OpenGL ES application crashes when moving to the background. How do I fix it?
A: If your OpenGL ES application crashes when moving to the background, and you get a crash report that contains a stack trace ending with libGPUSupportMercury.dylib: gpus_ReturnNotPermittedKillClient + 0 as shown in Listing 1, it indicates that the application has attempted to do rendering with OpenGL ES in the background."
This happened only on IOS 6.1.
Is there a way to know how many crashes have been reported in Itunes Connect ?
What would be the best resolution approach on this one ?
Any help welcome!! Thanks.
Thread 0 Crashed:
0 libGPUSupportMercury.dylib - gpus_ReturnNotPermittedKillClient
Looking at the Apple Technical Q&A, it seems this relates to the following:
"Q: My OpenGL ES application crashes when moving to the background. How do I fix it?
A: If your OpenGL ES application crashes when moving to the background, and you get a crash report that contains a stack trace ending with libGPUSupportMercury.dylib: gpus_ReturnNotPermittedKillClient + 0 as shown in Listing 1, it indicates that the application has attempted to do rendering with OpenGL ES in the background."
This happened only on IOS 6.1.
Is there a way to know how many crashes have been reported in Itunes Connect ?
What would be the best resolution approach on this one ?
Any help welcome!! Thanks.