Roadmap
Piman
Member, PRO Posts: 165
My pro license is about to run out - right now - and as a pro user who was pulled in by promises of things like the LUA engine, using software that is still "Beta" after years, meanwhile costing hundreds of Dollars, I *really* would like a serious roadmap.
If, as a company, you are prepared to charge users that sort of money, then be as professional as your software is supposed to be and provide paying customers with a roadmap.
Enough is enough already. If I pay another 300 bucks for Pro, that means 600 bucks for GameSalad by now for me. It's more for others. Yes, "I can just leave", as I'm sure apologists would love to tell me - but I am already a paying customer, already using the software and I expect proper treatment as a paying customer.
If, as a company, you are prepared to charge users that sort of money, then be as professional as your software is supposed to be and provide paying customers with a roadmap.
Enough is enough already. If I pay another 300 bucks for Pro, that means 600 bucks for GameSalad by now for me. It's more for others. Yes, "I can just leave", as I'm sure apologists would love to tell me - but I am already a paying customer, already using the software and I expect proper treatment as a paying customer.
Comments
But I feel like they really don't want to make more mistakes like they have before when promising things by a certain date.
We can hope that they'll get it figured out.
- Thomas
I hope that we will keep your business and can work together to bring GameSalad up to your expectations.
On a more positive note @codewizard seems to be of a completly different mindset than those of gamesalads past and not only has some ambishious yet promise plans for the engine but is very open to talking about them. And judging by his past ventures he seems like he can actually deliver as well.
- Thomas
unless of course it was a buy now and only pay 10% of the sales price when its released type deal. But game salad has not made such a promotion so why on earth would you waste a few months of a pro license when the feature your waiting on is not even here. its just lunacy.
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As for the rest:
So yes, I already made and released a game, I didn't *just* buy it for the Lua-free stuff, but honestly the updates are sparse, too sparse, and after 3 years there are too many small shitty bugs that make working way harder.
I scroll down a long list of actors or re-sort them, and every time I go into an actor and back, the sorting is gone. I can't hit a letter to jump to the first actor starting with that letter.
You are charing hundreds of Dollars to people, one can hide behind "Beta" but I really think the software should be more robust and dependable in such small things.
Also, consider my post (suggestions in pro section) regarding GameSalad+.. I think that would be a good way to keep people who want to grow beyond GameSalad or have grown beyond it and can't stay (that's right: *cannot*) simply due to lack of access to their code or ability to access API.
Last but not least: my point was clear I should hope: there needs to be a clear roadmap. So we can debate motives to purchase software, but the problem is that we pro users even don't know what's coming. And when something like LUA takes 12+ months, while several tentative dates were mentioned in the past but missed, I think it's high time for a clear roadmap.