Cannot upload icon/loading page while publishing

wstar

Hi Everyone,

I'm having problems uploading the game icon and loading screen during publishing. When I click to upload icon, I browse my folder, select the file and click choose. Than nothing happens, no status, no error...nothing and no upload of icon. I waited quite a long time and tried many times. (also tried during different publishing sessions) I tried both 512x512 and 1024x1024 png images I have. Since I'm only publishing for testing...I just continued to download and sign the game. I'm able to load it onto my ipad for testing etc without problems but the game icon and loading screen remains blank of course. Is anyone else experiencing this issue or know whats happening? I'm planning to publish to the app store this weekend and this is putting those plans up in the air.

Trying to upload the loading page is exact same thing. Using 2048x1536 .png image. Many thanks in advance for any insight.

nuttybrain

I've been having this same issue for as long as I've been using GameSalad on Mac using Safari. I can't get any images or Icons to load. I'm going to try using Chrome instead unless someone from the GS staff can help.

nuttybrain

I just installed Chrome and still can't upload an icon. I did successfully do it at work on a Win7 machine using Explorer, but not on my Mac using Safari or Chrome???

stackpoole

Hi guys,
working just fine for me, had to wait around 20 seconds [quite long :P]
Think you should contact the support @ game salad