Playhaven turns screen black in adhoc

LooseMoose

Hi, I decided to implement Playhaven Interstitial Ads into one of my games.
But where I enable an ad to display on scene change the screen goes black for about 1 second.

I just wanted to make sure this is normal?

When my game is live on the app store will users receive an ad when I see the black screen.
and if there is no ad available to display will the screen go black?

Thanks

LooseMoose

Don't worry I figured it out, had to activate Playhaven in the services tab

metamet

Having this issue right now as well. Did the steps in publishing website, Upsight game is "live" and still getting black screen.