publishing to the Arcade.

ShineyGamesShineyGames Member Posts: 157
in Working with GS (Mac)
Im just doing some test publishing to the Arcade.
I got this far "Congratulations. Your app is ready! You asked us to build it 2013-06-17 10:44:16 UTC. To start the app the signing process click here"
when I click to play the game its a black screen with the words "Not Found.

The resource could not be found." written very faintly. can someone please tell me where Im going wrong?
thanks jason

Comments

  • MineasaurMineasaur Member Posts: 1
    Same Problem :( I have an assignment due and this is happening and I have to hand mine in :(
  • ShineyGamesShineyGames Member Posts: 157
    edited June 2013
    Can one of the admins or mods find out why no new games uploaded since yesterday are working on the Gamesalad Arcade please
    thanks :)
  • ShineyGamesShineyGames Member Posts: 157
    I carnt believe that a Major part of gamesalad is not working for the last two day and non of the dev's have come on to explain what's wrong. also support have not got back. Being a pro member I though they would have got back to give an Explanation within 24H !!!
    please can one off the dev explain why game salad arcade is not working Please. thanks
  • BlackCloakGSBlackCloakGS Member, PRO Posts: 2,250
    edited June 2013
    @ShineyGames and @Mineasaur I am going to check on the status of this now. Sorry for any disruptions this has caused

    Edit:
    Our devs are currently working on the issue.
  • adent42adent42 Key Master, Head Chef, Executive Chef, Member, PRO Posts: 3,193
    Sorry for the delay. There seems to be an issue with our hosting provider, we're trying to get it resolved. For today only, if you have an app that absolutely needs to be published, please post the Game ID (the number at the end of the URL on the publish.gamesalad.com site) and I'll see what I can do.
  • adent42adent42 Key Master, Head Chef, Executive Chef, Member, PRO Posts: 3,193
    The issue has been resolved, please try publishing your games again. Sorry for the inconvenience.

    * Behind the scenes *

    If you want to know details, the games were being successfully built, which is why we didn't see any problems in our normal monitoring. Unfortunately, due to a change in our hosting providers setup, the files were being put into a completely different place than we were expecting.

    Everything has been resolved and we're working on a way to move files back to their expected location.

    Thank you all for your patience.
  • ShineyGamesShineyGames Member Posts: 157
    Thanks for resolving situation :)
  • ShineyGamesShineyGames Member Posts: 157
    Could you now look at the embedded player Ive uploaded the game. Its working on Arcade but not on the embedded player (it did click the right button) could you tell me if theres a problem of if its takes time to work on the player?
  • ShineyGamesShineyGames Member Posts: 157
    Its seems to be working now?
  • EyeGroupEyeGroup Member Posts: 6
    Hi,
    I cannot publish template Wordsearch from deepblueapp: http://arcade.gamesalad.com/game/113616
    To compare with other template, I've published template Pachinko: http://arcade.gamesalad.com/game/113612 and it works...
    It is template or Arcade, pc, creator? :/ Any idea?

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