iPad must provided for all supported orientations

JamesBoucherJamesBoucher Member Posts: 433
edited November -1 in Working with GS (Mac)
I've had my iPad game rejected twice because it does not support all orientations. Anyone else have this problem or do I just have a someone who is a pain in my side reviewing my app.

Comments

  • JamesBoucherJamesBoucher Member Posts: 433
    I game support landscape left and right, but keeps getting rejected.
  • JamesBoucherJamesBoucher Member Posts: 433
    It's my Rats of the Maze game. It's a tank that goes thru a maze killing rats. I would think just about any game could be made to play in all four...
  • spaceneedlespaceneedle PRO Posts: 93
    I've had an app support all 4, and still received a rejection :)
  • JamesBoucherJamesBoucher Member Posts: 433
    spaceneedle

    Was your app rejected for not supporting all four orientations?
  • butterbeanbutterbean Member Posts: 4,315
    James:

    I had the same thing happen to me with an iPad app so I emailed them back, and said my game cannot support portrait mode, landscape only.

    I told them with some of the mini-games it would be impossible to do in portrait mode.

    I resubmitted a new binary, and they accepted it!

    Just email them and tell them the reasons why your app won't work in a certain mode, just make sure whichever one you choose, landscape or portrait, that it supports right side up and upside down of either of those, in other words, make sure it supports both landscapes OR both portrait modes
  • spaceneedlespaceneedle PRO Posts: 93
    yes, i selected the launch screen to support all 4 orientations, and it did during test....yet:

    The iPad Human Interface Guidelines state that launch images should be provided for all supported orientations. The Magic Dust launch image is only displayed in one variant of the portrait orientation.

    It would be appropriate to provide a launch image for each supported orientation. A single launch image may cause user confusion as it is a passive indicator for the user to change from the current orientation.
  • JamesBoucherJamesBoucher Member Posts: 433
    butterbean,

    That is what I did earlier today. I've not heard back from Apple yet. I guess it will be a day or two before I hear anything.
  • butterbeanbutterbean Member Posts: 4,315
    Yea usually on iPad apps they're quick about getting back so hope you hear from them soon
    Keep us posted :)
  • YannBouschetYannBouschet Member Posts: 10
    Same here, rejected for supporting only landscape orientation.
    Took them 4 days to tell me that :-(
  • JamesBoucherJamesBoucher Member Posts: 433
    Here is the response from Apple once I told them it will only work in the two landscape orientation of left and right.

    Thank you for your email. We will continue to review your application and notify you if there are any further issues.

    I will continue to wait.
  • JCFordJCFord Member Posts: 785
    Apple is not very clear when it states iPad apps must work in all orientations - as this makes you think it must work Portrait up, portrait down, landscape left and landscape right - but this is not the case.

    It is possible to create apps with GS that will work in all 4 orientations, but an iPad app only needs to work in 2 orientations:

    Portrait Up & Down or Landscape Left & Right.

    You must all know by now that you set each scene to auto rotate to your 2 chosen orientations in each scene attribute. But even when people have done this, they are getting caught out by Apple, because the GS splash screen in not auto rotating. When you go to Publish your game, make sure you click the advanced tab and tick both of your chosen orientations: Portrait up & down or Landscape left & right, otherwise it will be an immediate reject by Apple.

    1. Check each scene is set to auto rotate
    2. Check the GS splash screen is set to auto rotate.
    3. If you do not have an iPad for testing, then even though its a iPad game, run it through the iPhone viewer to test the auto rotate feature, it will shrink to fit on the screen, beware that some of the buttons may not work so don't panic.

    4. If your sure your app does rotate the scenes and the GS splash screen correctly but it still gets rejected by Apple for this reason then email back and clarify that your game only works in X orientation and that the app does support auto rotation and it should get the matter cleared up.

    Hope that helps
    JCFord
  • JamesBoucherJamesBoucher Member Posts: 433
    I just got an email from Apple telling me that my app has been approved. This after I sent an email explaining that it could only work in landscape left and right orientations.
  • butterbeanbutterbean Member Posts: 4,315
    Yeah usually if you email them and explain that it will only support one of the 2 orientations, they'll approve it :) Congrats!
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