Need Help!! Installer not working!
Sorry to bother everyone but i ran the installer, and it all runs smoothly until it gets to the actual installation process, however it gets stuck at 0% on the status bar and won't go any further. I don't receive any error messages or notices to do with firewalls, it just doesn't do anything. The program isn't going non-responsive, but it does nothing. I am using windows 8, i have tied multiple times, got any suggestions??? Thanks for the help guys!
Comments
copy the file to the root of your C drive
then open a command and type in c:\gamesalad-creator-setup.exe /log setup.log
that should launch the installer and output all log messages to the setup.log file (in the same directory.
once it fails copy and paste the log contents
Send and Receive Data using your own Server Tutorial! | Vote for A Long Way Home on Steam Greenlight! | Ten Years Left
Send and Receive Data using your own Server Tutorial! | Vote for A Long Way Home on Steam Greenlight! | Ten Years Left
I have a good internet connection and don't have any firewall or proxy.
And here is the log.file:
=== Logging started: 17.09.2013 19:00:42 ===
Action 19:00:42: INSTALL.
Action start 19:00:42: INSTALL.
Action 19:00:42: AI_SET_INSTALL.
Action start 19:00:42: AI_SET_INSTALL.
Action ended 19:00:42: AI_SET_INSTALL. Return value 1.
Action 19:00:42: AI_ResolveLocalizedCredentials.
Action start 19:00:42: AI_ResolveLocalizedCredentials.
ConvertSidToStringSidW
ConvertSidToStringSidW
ConvertSidToStringSidW
ConvertSidToStringSidW
ConvertSidToStringSidW
ConvertSidToStringSidW
Action ended 19:00:42: AI_ResolveLocalizedCredentials. Return value 1.
Action 19:00:42: AI_ResolveKnownFolders.
Action start 19:00:42: AI_ResolveKnownFolders.
Action ended 19:00:42: AI_ResolveKnownFolders. Return value 1.
Action 19:00:42: PrepareDlg.
Action start 19:00:42: PrepareDlg.
Info 2898. For DlgFont8 textstyle, the system created a 'Tahoma' font, in 0 character set.
Info 2898. For VerdanaBold13 textstyle, the system created a 'Verdana' font, in 0 character set.
Info 2826. Control BottomLine on dialog PrepareDlg extends beyond the boundaries of the dialog to the right by 3 pixels.
Action 19:00:42: PrepareDlg. Dialog created
Action ended 19:00:42: PrepareDlg. Return value 1.
Action 19:00:42: AI_BACKUP_AI_SETUPEXEPATH.
Action start 19:00:42: AI_BACKUP_AI_SETUPEXEPATH.
Action ended 19:00:42: AI_BACKUP_AI_SETUPEXEPATH. Return value 1.
Action 19:00:42: AppSearch. Searching for installed applications
Action start 19:00:42: AppSearch.
AppSearch: Property: AI_SHORTCUTSREG, Signature: AI_ShRegOptionMachine
AppSearch: Property: AI_SHORTCUTSREG, Signature: AI_ShRegOptionUser
AppSearch: Property: AI_SETUPEXEPATH, Signature: AI_EXE_PATH_CU
AppSearch: Property: AI_SETUPEXEPATH, Signature: AI_EXE_PATH_LM
Action ended 19:00:42: AppSearch. Return value 1.
Action 19:00:42: AI_RESTORE_AI_SETUPEXEPATH.
Action start 19:00:42: AI_RESTORE_AI_SETUPEXEPATH.
Action ended 19:00:42: AI_RESTORE_AI_SETUPEXEPATH. Return value 1.
Action 19:00:42: AI_AppSearchEx.
Action start 19:00:42: AI_AppSearchEx.
Action 19:00:42: AI_AppSearchEx. Searching for installed applications
AI_AppSearchEx: Property: AI_VC_2008_SP1_PREREQSEARCH_PROP, Signature: HKLM\SOFTWARE\Microsoft\DevDiv\VC\Servicing\9.0\RED\1033\SP
AI_AppSearchEx: Property: AI_VC_2010_PREREQSEARCH_1_PROP_1, Signature: HKLM\SOFTWARE\Microsoft\VisualStudio\10.0\VC\VCRedist\x86\Rbld
AI_AppSearchEx: Property: PREREQSEARCH_D3622AD6_F352_447D_8FBB_300448C7B465, Signature: HKLM\SOFTWARE\Microsoft\XNA\Framework\v4.0
AI_AppSearchEx: Property: AI_DIRECTX_9_PREREQSEARCH_PROP, Signature: HKLM\Software\Microsoft\DirectX\Version
AI_AppSearchEx: Property: AI_VC_2010_PREREQSEARCH_1_PROP, Signature: HKLM\SOFTWARE\Microsoft\VisualStudio\10.0\VC\VCRedist\x86\Rbld
AI_AppSearchEx: Property: PREREQSEARCH_1, Signature: HKLM\SOFTWARE\HaaliMkx\rmp4
AI_AppSearchEx: Property: PREREQSEARCH, Signature: C:\Windows\\system32\CoreAAC.ax
Action 19:00:42: .
:
Action ended 19:00:42: AI_AppSearchEx. Return value 1.
Action 19:00:42: FindRelatedProducts. Searching for related applications
Action start 19:00:42: FindRelatedProducts.
Action ended 19:00:42: FindRelatedProducts. Return value 1.
Action 19:00:42: AI_Internet.
Action start 19:00:42: AI_Internet.
Action ended 19:00:42: AI_Internet. Return value 1.
Action 19:00:42: LaunchConditions. Evaluating launch conditions
Action start 19:00:42: LaunchConditions.
GameSalad Creator requires an active Internet connection for installation. Please check your network configuration and proxy settings.
MSI (c) (70:F0) [19:00:45:097]: Product: GameSalad Creator -- GameSalad Creator requires an active Internet connection for installation. Please check your network configuration and proxy settings.
Action ended 19:00:45: LaunchConditions. Return value 3.
Action 19:00:45: FatalError.
Action start 19:00:45: FatalError.
Info 2826. Control BottomLine on dialog FatalError extends beyond the boundaries of the dialog to the right by 3 pixels.
Action 19:00:45: FatalError. Dialog created
Action 19:00:49: AI_SHOW_LOG.
Action start 19:00:49: AI_SHOW_LOG.
Action ended 19:00:49: AI_SHOW_LOG. Return value 1.
Action 19:00:49: AI_CleanPrereq.
Action start 19:00:49: AI_CleanPrereq.
Action ended 19:00:49: AI_CleanPrereq. Return value 1.
Action ended 19:00:49: FatalError. Return value 2.
Action ended 19:00:49: INSTALL. Return value 3.
Property(C): IAgree = No
Property(C): AppsShutdownOption = All
Property(C): DiskPrompt = [1]
Property(C): UpgradeCode = {B5C36EFE-ADA6-4EC4-8753-EF83EB2C6C47}
Property(C): AI_INSTALL = 1
Property(C): ButtonText_Install = &Install
Property(C): ButtonText_Remove = &Remove
Property(C): ButtonText_Repair = &Repair
Property(C): DesktopFolder = C:\Users\Public\Desktop\
Property(C): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(C): SourceDir = C:\Users\Diesel\AppData\Roaming\GameSalad\GameSalad Creator\install\
Property(C): BannerBitmap = bannrbmp.bmp
Property(C): AI_DESKTOP_SH = 1
Property(C): AI_STARTMENU_SH = 1
Property(C): AI_QUICKLAUNCH_SH = 1
Property(C): AI_STARTUP_SH = 1
Property(C): RUNAPPLICATION = 1
Property(C): AI_LOG_CHECKBOX = 1
Property(C): AI_VC_2008_SP1_PREREQSEARCH_PROP = 1
Property(C): AI_DIRECTX_9_PREREQSEARCH_PROP = 4.09.00.0904
Property(C): AI_SETUPEXEPATH_ORIGINAL = c:\GameSalad-Creator-Setup.exe
Property(C): VersionNT = 601
Property(C): RedirectedDllSupport = 2
Property(C): AI_FINDEXE_TITLE = Select the installation package for GameSalad Creator
Property(C): AI_ThemeStyle = default
Property(C): ARPPRODUCTICON = BowlBoyAllSizes_1.exe
Property(C): Manufacturer = GameSalad
Property(C): UpDirIcon = Up
Property(C): ARPURLINFOABOUT = http://www.gamesalad.com
Property(C): CtrlEvtchanges = changes
Property(C): DialogBitmap = dlgbmp.bmp
Property(C): CtrlEvtRepairing = Repairing
Property(C): CtrlEvtremoves = removes
Property(C): PROMPTROLLBACKCOST = P
Property(C): ProductLanguage = 1033
Property(C): AI_INTERNET_CONNECTION = AI_INET_CON_FAILED
Property(C): ButtonText_Finish = &Finish
Property(C): ARPCOMMENTS = This installer database contains the logic and data required to install GameSalad Creator.
Property(C): AI_APP_FILE = [#GameSalad.exe]
Property(C): AI_PREREQS_DIR = [AppDataFolder]GameSalad\GameSalad Creator\prerequisites
Property(C): ButtonText_Back = < &Back
Property(C): Setup = Setup
Property(C): AI_SERVAL_URL = http://www.example.com/confirm.php
Property(C): CTRLS = 2
Property(C): AI_CommitButton = ButtonText_Install
Property(C): AI_SHORTCUTSREG = 0|0|0|0|
Property(C): ButtonText_Retry = &Retry
Property(C): ButtonText_Cancel = Cancel
Property(C): ExclamationIcon = exclamic
Property(C): WindowsType9X = Windows 9x/ME
Property(C): ALLUSERS = 1
Property(C): ButtonText_Reset = &Reset
Property(C): ARPHELPLINK = http://cookbook.gamesalad.com
Property(C): ButtonText_OK = OK
Property(C): ErrorDialog = ErrorDlg
Property(C): AiPrerequisitesColums = PrereqLabel,PrereqReq,PrereqFound,PrereqAction
Property(C): ButtonText_Browse = Br&owse...
Property(C): NewDirIcon = New
Property(C): AI_FilesInsideExe = 1
Property(C): ButtonText_Exit = &Exit
Property(C): CtrlEvtrepairs = repairs
Property(C): DefaultUIFont = DlgFont8
Property(C): ProductName = GameSalad Creator
Property(C): ProductCode = {16FCB53A-0DAF-43CC-A51F-1A0685BCC407}
Property(C): ButtonText_Decline = &Decline
Property(C): WindowsType9XDisplay = Windows 9x/ME
Property(C): AI_CF_TITLE_TEXT_STYLE = {\CfTitleFont}
Property(C): EnableUserControl = 1
Property(C): ProductVersion = 0.10.00
Property(C): INSTALLLEVEL = 3
Property(C): SecureCustomProperties = OLDPRODUCTS;AI_NEWERPRODUCTFOUND;AI_SETUPEXEPATH;SETUPEXEDIR
Property(C): ButtonText_Ignore = &Ignore
Property(C): RemoveIcon = removico
Property(C): ButtonText_Next = &Next >
Property(C): ButtonText_No = &No
Property(C): CtrlEvtChanging = Changing
Property(C): ButtonText_Resume = &Resume
Property(C): ButtonText_Yes = &Yes
Property(C): Wizard = Setup Wizard
Property(C): ButtonText_Return = &Return
Property(C): ButtonText_Accept = &Accept
Property(C): DlgTitleFont = {\DlgFontBold8}
Property(C): CtrlEvtRemoving = Removing
Property(C): InstallMode = Typical
Property(C): InstallModeComplete = Complete
Property(C): InstallModeCustom = Custom
Property(C): InstallerIcon = insticon
Property(C): TabBackground = tabback
Property(C): InstallModeTypical = Typical
Property(C): AI_EXE_EXTRACTION_FOLDER = [AppDataFolder]GameSalad\GameSalad Creator\install
Property(C): Progress1 = Installing
Property(C): Progress2 = installs
Property(C): AI_FrameColor = steelblue
Property(C): CompleteSetupIcon = completi
Property(C): AiStyleConditions =
Property(C): CustomSetupIcon = custicon
Property(C): InfoIcon = info
Property(C): RepairIcon = repairic
Property(C): AI_PACKAGE_TYPE = Intel
Property(C): Intel = 6
Property(C): AI_BUILD_NAME = DefaultBuild
Property(C): MsiLogFileLocation = C:\Users\Diesel\setup.log
Property(C): AI_SETUPEXEPATH = c:\GameSalad-Creator-Setup.exe
Property(C): PackageCode = {58438CD8-D46C-4752-B05D-DBDD29F24351}
Property(C): ProductState = -1
Property(C): PackagecodeChanging = 1
Property(C): SETUPEXEDIR = c:\
Property(C): EXE_CMD_LINE = /exenoupdates /exelang 0 /noprereqs /log setup.log
Property(C): CURRENTDIRECTORY = C:\Users\Diesel
Property(C): CLIENTUILEVEL = 0
Property(C): CLIENTPROCESSID = 3440
Property(C): VersionDatabase = 200
Property(C): VersionMsi = 5.00
Property(C): VersionNT64 = 601
Property(C): WindowsBuild = 7601
Property(C): ServicePackLevel = 1
Property(C): ServicePackLevelMinor = 0
Property(C): MsiNTProductType = 1
Property(C): WindowsFolder = C:\Windows\
Property(C): WindowsVolume = C:\
Property(C): System64Folder = C:\Windows\system32\
Property(C): SystemFolder = C:\Windows\SysWOW64\
Property(C): RemoteAdminTS = 1
Property(C): TempFolder = C:\Users\Diesel\AppData\Local\Temp\
Property(C): ProgramFilesFolder = C:\Program Files (x86)\
Property(C): CommonFilesFolder = C:\Program Files (x86)\Common Files\
Property(C): ProgramFiles64Folder = C:\Program Files\
Property(C): CommonFiles64Folder = C:\Program Files\Common Files\
Property(C): AppDataFolder = C:\Users\Diesel\AppData\Roaming\
Property(C): FavoritesFolder = C:\Users\Diesel\Favorites\
Property(C): NetHoodFolder = C:\Users\Diesel\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(C): PersonalFolder = C:\Users\Diesel\Documents\
Property(C): PrintHoodFolder = C:\Users\Diesel\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(C): RecentFolder = C:\Users\Diesel\AppData\Roaming\Microsoft\Windows\Recent\
Property(C): SendToFolder = C:\Users\Diesel\AppData\Roaming\Microsoft\Windows\SendTo\
Property(C): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(C): CommonAppDataFolder = C:\ProgramData\
Property(C): LocalAppDataFolder = C:\Users\Diesel\AppData\Local\
Property(C): MyPicturesFolder = C:\Users\Diesel\Pictures\
Property(C): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(C): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(C): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(C): FontsFolder = C:\Windows\Fonts\
Property(C): GPTSupport = 1
Property(C): OLEAdvtSupport = 1
Property(C): ShellAdvtSupport = 1
Property(C): MsiAMD64 = 6
Property(C): Msix64 = 6
Property(C): PhysicalMemory = 2046
Property(C): VirtualMemory = 2686
Property(C): LogonUser = Diesel
Property(C): UserSID = S-1-5-21-3792941805-2120664379-1283530592-1000
Property(C): UserLanguageID = 1049
Property(C): ComputerName = DIESEL-PC
Property(C): SystemLanguageID = 1049
Property(C): ScreenX = 1440
Property(C): ScreenY = 900
Property(C): CaptionHeight = 22
Property(C): BorderTop = 1
Yops – the innovative puzzle game for iOs – http://apple.co/1ESvIlC
Other games - http://appstore.com/flashpromllc/
MSI (c) (70:F0) [19:00:45:097]: Product: GameSalad Creator -- GameSalad Creator requires an active Internet connection for installation. Please check your network configuration and proxy settings.
this is a pretty clear error, are you sure you don't have a proxy configured?
click on tools -> internet options -> connections -> lan settings
what you do have checked off?
Send and Receive Data using your own Server Tutorial! | Vote for A Long Way Home on Steam Greenlight! | Ten Years Left
Yops – the innovative puzzle game for iOs – http://apple.co/1ESvIlC
Other games - http://appstore.com/flashpromllc/