I've Bought Gamesalad Pro but I Linked It To The Wrong Email Adress/ Account

gamewizard99gamewizard99 Member, PRO Posts: 67
edited September 2013 in Working with GS (Mac)
A day or two ago I bought the Gamesalad Pro Student Edition from Studica. When I was entering my details I entered my email address, not one I use for Gamesalad, but I assumed it would just be used to send me offers and promotions. Today, I logged into my email to find an email telling me I now had Gamesalad Pro. I don't know what to do as I assume the Pro membership has been linked to the other email address and account, is it possible for the membership to be transferred to my account which has all my work on?
Thanks in advance for your help.
Note: I understand probably no-one will be able to help me solve the issue on the forums and I will have to talk to technical support but I was wondering if this has happened to you before.

Comments

  • KevinCrossKevinCross London, UKMember Posts: 1,894
    Yep, definitely something you want to contact support for. I can't see why they wouldn't change your email address, if you can't.
  • DestinyXDestinyX Member Posts: 12
    Save the files from your gamesalad and try to create a new account with the pro email. Might work idk
  • Braydon_SFXBraydon_SFX Member, Sous Chef, Bowlboy Sidekick Posts: 9,273
    Save the files from your gamesalad and try to create a new account with the pro email. Might work idk
    I would not recommend this. I can see several issues arising..

    I'd just contact @CodeWizard and he'll get you set up.

    My GameSalad Academy Courses! ◦ Check out my quality templates! ◦ Add me on Skype: braydon_sfx

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