Red Bar on Custom Loading Image. Why?

KillerPenguinStudios

Hey GS Community,
On both my Ad Hoc build and published build, when my app launches it shows my custom loading image. After about 1 second of the custom loading image showing a red bar appears at the bottom of the device for the duration that the loading image is there. Why would that be there and how to get rid of it. It looks bad and covers up where it says Studios on my image. Thanks!

KillerPenguinStudios

Has anyone else come across this??? @CodeWizard or @CodeMonkey, have you come across this? Thanks in advance guys!

KillerPenguinStudios

**BUMP** As I am still having this issue! Thanks & Love you GS Community! :x

mounted88

Are you referring to the splash screen you upload in the publisher, or the initial scene in your game?

KillerPenguinStudios

Are you referring to the splash screen you upload in the publisher, or the initial scene in your game?

I am referring to the splash screen you upload to the publisher.

mounted88

Well I have idea about that can you post a screen shot of it from the device your trying it on?

KillerPenguinStudios

Well I have idea about that can you post a screen shot of it from the device your trying it on?

Just so you know, it's not just happening in the AdHoc Build. It's also happening in the build that is currently in the app store. If you download my free app, "Hump Day", you will see what I'm referring to. https://itunes.apple.com/us/app/hump-day/id719286986?mt=8

Will also post screen shots in a min!

mounted88

Well that is weird it shows studios for a sec then switches to a red bar. I really have no idea other then is your studios at the bottom a separate layer? If it is that May be the problem.

KillerPenguinStudios

Well that is weird it shows studios for a sec then switches to a red bar. I really have no idea other then is your studios at the bottom a separate layer? If it is that May be the problem.

Lol, It is really annoying! It's not on separate layers as it is a png file! Thank you for trying to help!

mounted88

I meant a separate layer on your png file and not grouped together.

KillerPenguinStudios

I meant a separate layer on your png file and not grouped together.

Oh, got cha. Don't believe so but will check it out. The only thing I can think of is that where studios is, behind the letters, there is no background. Will try adding a white background behind the whole image and see if the fixes it! Thanks Again!

KillerPenguinStudios

@mounted88, @BlackCloakGS and anyone else who may come across this issue. This is what was happening. In the two images below you see what it should look like then what is happening.




The reasoning for this is because in my image file where the word studios is, there is no background. In the picture below, you see what I am meaning by no background.



After adding in a black background it works fine!



Thanks for your help guys!

mounted88

So kinda what I said lol glad you figured it out

KillerPenguinStudios

So kinda what I said lol glad you figured it out

lol, kind of except the only difference from what you said was that it wasn't on separate layers. I opened up the file in Photoshop and the whole logo was on one layer. Thanks again @mounted88!