Tizen publishing support.

BBEnk

@BBEnk The delete button under validation does not work. Any other suggestions

not the delete button, too the right it say status and under in progress theres a cancel button.

Thedarkfox

Just got an email from Tizen about the commercial application, they said that their PayPal linking is not working and to re-apply after the 30th.

777ideas.com

Hi Guys,
Ok, I submitted 3 different apps to Tizen Store and only app got approval.
Other two got rejection due to BACK button issue.
It will be really great if somebody will post here video instructions about how to create back buttons for existing games in GS.

Thanks

KeithQ

Thanks @BBEnk.
FYI for all. The Cancel button does not appear until the "In Process" Step of the app validation.

The_Gamesalad_Guru

There are instructions in the cookbook on the back button but all you have to do is make a rule that uses the keyboard and instead of selecting a key type "back" and in the rule put a change scene behavior with previous scene selected.

BobD

Sorry mistake

blue_elephant

My app couldn't be reviewed by appbackr because of an INSTALL_PARSE_FAILED_NO_CERTIFICATES error.
Why?
I have only seen Nook publishing with this error and don't know how to fix it. I followed the cookbook.
I also recently got this error back as well: "This app hangs at the loading screen with the error IMAGE LOAD FAILED".

Anybody know why this is happening and how to fix? I've had no problems with this app publishing to the apple and amazon store.

clee2005

My app Wordio, was just rejected because of :


It's not able to play game because data loading does not progress for more than 2 minutes. (3/3, 100%)
* It's not able to attach the video and log files because the device is not released yet.

Apparently it seems to be hanging... They said they can get in, press play, select a level, and then it hangs when starting the level. I can't really test it as the emulator is so slow as to be useless, and of course I don't have a device. I compiled it as expected, and it runs in Creator. Not much to do it seems. Any advice?

Cheers,
Chris

BobD

Does Tizen support accelerometer? I read in other posts that accelerometer may not work.

jonmulcahy

Does Tizen support accelerometer? I read in other posts that accelerometer may not work.

not yet but it's coming early jan

IsabelleK

Does anyone knows if overscan for Tizen games works fine?

jonmulcahy

Does anyone knows if overscan for Tizen games works fine?

I've read it works on devices but not in the emulator

BobD

in Tizen emulator I am getting the following:
js/gse-interpreter.jsx (11) :ERROR: TypeError: 'undefined' is not a function
Not sure how to track this down? Any ideas?

-Timo-

this is one of the reasons my app was rejected:

-----------------
[Defect]
The application is terminated abnormally while play the game.
When Completing any level, The application presents a freeze.

[Procedure]
1. Run the application.
2. Tap on the "Play" button.
3. Choose any level.
4. Complete the level -> press "Next button"
5. Check the behavior.

[Expected Result]
When operating an application while navigating menus, the application should not have any functional errors or screen errors.
-----------------

this doesnt happen on ios (from app store), adhoc, gamesalad preview, and GS viewer so this is quite weird. does someone know what to problem from this can be?

also it happens a lot that the Tizen simulator doesnt load. you only see the loading wheel and nothing happens. sometimes after a lot of refreshing it does work but most of the time it doesnt.

jonmulcahy

this is one of the reasons my app was rejected:

-----------------
[Defect]
The application is terminated abnormally while play the game.
When Completing any level, The application presents a freeze.

[Procedure]
1. Run the application.
2. Tap on the "Play" button.
3. Choose any level.
4. Complete the level -> press "Next button"
5. Check the behavior.

[Expected Result]
When operating an application while navigating menus, the application should not have any functional errors or screen errors.
-----------------

this doesnt happen on ios (from app store), adhoc, gamesalad preview, and GS viewer so this is quite weird. does someone know what to problem from this can be?

also it happens a lot that the Tizen simulator doesnt load. you only see the loading wheel and nothing happens. sometimes after a lot of refreshing it does work but most of the time it doesnt.

You want to use the tizen emulator not the simulator. Fryingbaconstudios has a video on it

The_Gamesalad_Guru

I also received a rejection due to the physical back button not triggering an exit on the first scene and there are also some abnormal movement in relation to the puck in my game which doesn't occur in either iOS or Android. Submitted a bug report.

IsabelleK

My game was rejected because of overscan - it doesn't work for Tizen. GS staff need to fix it.

The_Gamesalad_Guru

I just looked over my game again. It seems letterbox doesn't work properly either. It's letter boxing to my off screen actors showing that area around the scene and it's also not recognizing camera offsets properly. Funny to as Tizen said my back button doesn't work properly. It does back out of the app on the first scene with no back rule in the emulator. One of my scenes that has a back button doesn't work. The only condition is a Boolean stopping it when the custom keyboard is up as it covers the button. Yet when the keyboard is down and the Boolean is false it doesn't work in the emulator, yet when I boot it in safari browser it works. Seems like there are some bugs to work out still.

StormyStudio

Hit a simple dead end very quickly...

I attempted to sign up to become a Tizen developer over at http://seller.tizenstore.com

Filled in the appropriate info on Christmas Eve. I never received the verification email, plus I went through the process twice on the same day.

I decided maybe something had gone wrong or was being slow at the Tizen end, and would wait till after Christmas.

Jan 5th still nothing, just tried to to register again, it says my email address has already been registered... but I can't login.... so went with the 'forgotten password' option, it says it has sent a temporary password to my email address... But nothing is coming through.

My email address is typed correctly...

It's 110% not going to my spam folder.

Can't find any support contact with Tizen to get them to see what's going on.

Any ideas?

wpaten

@StormyStudio

I went on the TizenStore site and to my surprise I could not find a single point of contact anywhere on this site at all. To be honest, that makes me a bit nervous. Even the emails that we received when we got commercial acceptance are sent from noreply@tizenstore.com .

So that being said, I went on the FAQ to see if I could find something for you and here is everything they had that pertained to your situation:


Q7. I forgot my E-Mail address and password.
A.
1. If you forget your email address
Please click “Find email, password” on the Seller Office home page, enter your name and phone number, then check your email.


2. If you forget your password
Click “Find email, password” on the Seller Office home page, enter your name and phone number, then check your email for a temporary password. You can log in with the temporary password delivered to your email.


Q10. I can't sign in with the temporary password.
A.
If you cannot sign in with a changed password, you must check that your ID and password are correct.
If you have received temporary passwords a number of times, make sure you sign in with the latest one to avoid errors.

A temporary password can be issued again by clicking “Find email, password” on the Seller Office home page and entering your name and phone number; next, check your email for a new temporary password.


Q11. I can't sign up because the E-mail address is duplicated.
A.
If an email address is duplicated, it has already been used for member sign-up at Tizen Store.
You can have more than one ID, so sign up with another email address.

If you want to use an email address that is already registered, please click “Find email, password” on the Seller Office home page, enter your name and phone number, and then check your email.


Q12. I can't sign in.
A.
Please check the following:

1. ID check
If you cannot sign in, please click “Find email, password” on the Seller Office home page, enter your name and phone number, and then check your email.


2. Issuing a temporary password
If you cannot sign in because of an incorrect password, click “Find email, password” on the Seller Office home page and enter your name and phone number, and check your email for a temporary password. You can log in with the temporary password delivered to your email.


-----------------------

That's pretty much it. They do have something called "My Q&A", which is basically a form that I can use to submit a question and have someone get back with me I assume. I can submit something and ask if I can get a contact email address for you if you like?

wpaten

FallacyStudios

Does anyone know if there are accelerometer issues for Tizen publishing?

I got this on an app that works on Android and iOS:


G-sensor function not working

IsabelleK

@FallacyStudios - there are. One of my games was rejected because of this.

neoman

Accelerometer is not supported on Tizen yet. It will come in the future ;-)

FallacyStudios

It would seem I have to rework the game for it then

StormyStudio

@StormyStudio

I went on the TizenStore site and to my surprise I could not find a single point of contact anywhere on this site at all. To be honest, that makes me a bit nervous. Even the emails that we received when we got commercial acceptance are sent from noreply@tizenstore.com .

So that being said, I went on the FAQ to see if I could find something for you and here is everything they had that pertained to your situation: -----------------------
....
...
..
.

@wpaten thanks for your reply and trying to help, unfortunately I've been through the options in their FAQ's, and no emails ever arrive... Might have to try and register again and use my personal email address (yahoo) which is not ideal. But since there's no direct support for Tizen sellers, I'm not sure what else to try. Thanks for offering to post in their Q&A question. If you happy to ask for me that would be great.

wpaten

@StormyStudio I asked a question in their "My Q&A", for you. I will let you know what happens.

StormyStudio

@wpaten thank you very much. I'll owe you a beer/tea/coke. :-)

Actually... if you want any of my GS templates from my site for free... just email me jon ' at' stormystudio.com :-)

neoman

Gold ... Just got a rejection notification from Tizen after 1 week for an app and the reason is wait for it ... Still can't stop laughing ... ) The name of the app is different than what is displayed under the icon ... Makes me laugh as my last app had a shorter name under the icon and it got approved so if you have an app with a long name you have to have the same name under the icon ... Just letting you guys know ... It is so funny I want to cry :-q Now back to fixing this issue ;-)

Here is the rejection notice from Tizen Support

[Defect]
The application name registered by the seller is different from displayed name after installation.

[Procedure]
1. Check the application name which are provided at registration.
2. Check the application name installed.

[Expected Result]
The application name in TIZEN common store should be consistent with the ones installed on the device.

IsabelleK

Any ETA for accelerometer support for Tizen games?

LumpApps

Whooo, I never had my Mac crash before but starting up the Tizen emu did the job. Restarting now...