Help wanted with Amazon rejection

alarm656

Your app has failed a test case.

Bug Description: App is unstable
Steps to Reproduce:

1. Install and launch the app.
2. Tap on "New Game".
3. Tap on "Continue".
4. Collect some objects and tap on bag.
5. Tap on collected items, specially chair.
6. App throws a custom error message, tap on "Ok".
7. App exits to the device screen.

Device(s):
Kindle Fire (1st Gen).
Kindle Fire (2nd Gen).
Kindle Fire HD 7 (2nd Gen).
Fire HD 8.9 Wifi (2nd Gen).
Fire HD 8.9 WAN (2nd Gen).
Kindle Fire HD 7 (3rd Gen).
Fire HDX 7 WAN (3rd Gen).
Fire HDX 7 WiFi (3rd Gen).
Fire HDX 8.9 WAN (3rd Gen).
Fire HDX 8.9 WiFi (3rd Gen).


Please correct the issue(s) we found with your app submission.

After you have made the updates, you may re-submit a new version of the app, along with any metadata updates (small icon, large icon, screenshots, descriptions, etc.) using the Amazon Mobile App Distribution Portal.

If you have any questions about your app, please use the Contact Us link in your Distribution Portal account: https://developer.amazon.com/help/contact-us.html.


Sincerely,


Your Amazon Mobile App Distribution Team
================================

alarm656

Same project which I sent to Apple App Store. Nothing changed except Apple GC Achievements and logo removed. Tested several times on iphone 4. Everything was ok.

alarm656

Gamesalad Mac Version and OS is Mavericks 10.9

mounted88

If I was you I would check out your bag, collected items and chair and see if you can fix this issue. Their telling you exactly where the issue is, shouldn't be that hard to figure out.


I wouldn't trust it just from testing on a apple device, you should always test first with the device your trying to sell it on. Just my thoughts on that.

alarm656

Thank you. Yes you're quiet right. First, I need to find Kindle Fire device to test my app. I just hoped that can I slove my problem((