THE REQUEST TIMED OUT-- trying to publish

Cointoss

Every time I try to publish my game it loads for a few minutes then it stops for a while and a pop up comes up saying the request timed out!

Does anyone know how to fix this because nothing's working (

The_Gamesalad_Guru

Restart your router.

Cointoss

I just restarted my router and tried again but it still says "the request timed out." Does anyone know if there's anything else I could do?

Cointoss

I still haven't figured it out!

saif_shammari

I think that i know how to fix it
you have to change your name to (Coin_toss)
if your name have a space it will not work
or
go to http://gamesalad.com/support
ask them to change your name to (Coin_toss)
then publish again
it happen to me the same issue before a year ago
i hope it will fix

Cointoss

I just tried that and it didn't work either!

Thanks for trying to help though!

The_Gamesalad_Guru

@saif is right. You might need to wait for support to look at it on Monday but names with spaces and special characters cause issues.