Tizen app rejected because of missing sounds

slowcut

Hey guys,

today I get a feedback from Tizen and they have rejected my apps because of error 2284954 (Application is not playing sound).

I have to admit that I have also no sound in the Emulator, but I thought it was caused by the slow performance of the Emulator.

Does anybody has sound in the Emulator? And how does he managed this?

I have no complex sound rules in my games, only basics like :
- if touched is pressed play sound in the actors

And a mute button with the condition:
- if touched is pressed change game.mute to mod(mute+1,2)
- if mute = 0 change game.AudioSoundVolume to 0
- if mute = 1 change game.AudioSoundVolume to 1

In the creator / viewer / iOS-builds all sound stuff is working.

Have I missed something?

What is the magic trick with sound in Tizen?

Thanks

Sebastian

slowcut

Meanwhile I have removed all sounds from the game and all sound rules inside the code and rebuild everything, reimported all sounds again (.ogg) removed the mute button, but still there is no sound in the Emulator in my games.
I have sound in the preset Emulator apps.
The sound files are included in the downloaded Tizen .wgt but they do not play in the Emulator.
I have even put a Display Text inside the game displaying the game.AudioSoundVolume and it shows "1"...
I have added a music-file to the game and it plays fine,
I have created a new game with only one actor with touch is pressed play sound and it also works fine when I publish it...

Did I miss something?
Has anyone sound problems with Tizen?
Has everyone sound and I am the only one with problems?
Is it a bug or are my files corrupted?

Any ideas?

jonmulcahy

can you convert them to WAV before importing them?

slowcut

@jonmulcahy I have also tried this and guess what... The problem is still there.
I think it is a bug. I have submitted a bug report in the meantime because I don't know what to do anymore

jonmulcahy

can you give a breakdown of the soudns? like file size, bitrate, hertz, mono/stereo, file name? that might help narrow down the issue, or some a similarity between other problem files.

slowcut

They are all small .oggs with 44.1 kHz, mono, 96 kBb/s and they are all named in legal names like "correct" or "false", etc, no special characters, no spaces, no numbers no whatsoever ... They are 5 - 30 KB size.

Tapcodia

My sounds play in the emulator. So far i have had one app failed approval but it wasn't due to sound.

TaoOfSalad

We have determined this is an engine issue and we are working on a fix.