Not becoming pro user even thought I received the invoice

villewanted

Hi guys, 3 days ago I received an invoice in my email from gamesalad. It is about the 3 free months given with the tizen´s promotion. The problem is that, although I received the invoice, my account is not becoming Pro so if I check it on my account settings it says I´m a basic member.

Thank you in advance

Armelline

I had the notification too, but not the free months. I don't think the notification is being sent at the same time the months are being added. I'd not worry about it yet, but rather see it as confirmation that your game counted towards the promotion and that your rewards are incoming!

CodeMonster

What if I didnt get an email?:(

BlackCloakGS

Please open a support ticket and CS will assist you with your issue.