Publishing error uploading loading screen. Please Help!

BasGoodboy

Hey all,

I published my game for AdHoc many many times without problems,

But now, I want to upload a loading screen in .png file on the publishing site of GameSalad>iPhone with the right size nessesary but every time (tried it 3 times now) I want to upload and I select the .png file from my computer (just selecting) my MacBook faints (the loading cursor keeps there for like 5 minutes, didn't wait longer then that) and I have to restart the MacBook to get back to where I was, then when I try it again again this happends.

I also retries republishing, still same fault. Any ideas on this?

BasGoodboy

I still haven't figured this out. Any ideas guys? Basically I can't change my loading .png file at the publishing site of GameSalad for creating an AdHoc.. My whole MacBook faints when I try to.

jigglybean

Check how large the file is. Because it could be that causing the issue where you are trying to upload a large file, which always takes ages.

I just noticed you are not a Pro member and I think custom loading screens are for pro members only, so it won't work.

BasGoodboy

Hey @jigglybean, I'm not yet Pro, gonna do that when my app is fully ready. Ive been out of the GameSalad world for like 4 months due to some private things, and I want to pick the thread up where I left.

4 months ago, I could just add a custom loading screen like any others, without pro status, so I don't think that's the issue.

Plus, this is when I try to update on an existing publishing game, but I also need to make a new game publish, and I NEED to upload a loading screen because that is nessesary to publish a game the page says.

About the size, it's only 9kb and it fits the recommanded size!! Jigglybean can you test-check if you can normally update your loading screen, cause maybe it's a bug?

BasGoodboy

Here is a screenie of where my computer keeps fainting:



Exactly at this point, when I select my image, my computer faints. I have had it for 10 times now and really don't know what to do, I tried other images also, but the MacBook keeps fainting. I have even kept my comp on and 3 hours later the MacBook still got this screen on with the mouse cursus as 'thinking'..

BasGoodboy

I worked it out. Made Safari in stead of Firefox my default browser and then it all worked. [SOLVED]