iPhone only.

daryljburtondaryljburton Member, PRO Posts: 23

Hi there,

After submitting my first app to itunes connect, I got the returned error of "2.10: iPhone apps must also run on iPad without modification, at iPhone resolution, and at 2X iPhone 3GS resolution"

I have attempted to resolve the issue by making my app work on the iPad then scaling for the iPhone however it just is not as fluid as i would like it to be. So is there a way to make it so it is an iPhone only game? (I can then make an iPad version of it if it does well etc.)

I apologise if i am missing something stupid here, however i have checked all my identifiers/profiles/portfolio's and could not find an option of making it iPhone specific.

Thanks for your time.

Comments

  • KillerPenguinStudiosKillerPenguinStudios Member Posts: 1,291

    Hey @daryljburton,
    You can make it iPhone only. There are 2 things to double check.

    1: Is the platform you are building it for set to iPhone?
    2: When Publishing your app make sure, on the left hand side you selected iPhone and NOT iOS Universal.

    Hope that helps!

  • daryljburtondaryljburton Member, PRO Posts: 23
    edited March 2014

    Thanks for the reply.

    I do have it set up on the platform: "iPhone Portrait" and also did publish with the iPhone option.

    After looking at my binary details on iTunes Connect - it says: "Device Family : iPhone / iPod Touch" which leads me to believe i set it up correctly?

    The complete error from Apple was: "Your app did not run at iPhone resolution when reviewed on iPad. While your app may be built for iPhone or iPod, it must still run on iPad, at iPhone resolution and at 2x iPhone 3GS resolution"

    Any clues?

    Thanks again!

    (Edit: I have included some iPad screenshots in iTunes Connect... could that be why they think i want it to be used on iPad's?)

  • KillerPenguinStudiosKillerPenguinStudios Member Posts: 1,291

    Hey @daryljburton,
    I'm not sure if that would do it. I don't believe the iPad screen shots are required so I would remove them if they are not required. Also, just to double check, make sure your on your project, under Home, and under Project Info that Resolution Independence is selected!

  • daryljburtondaryljburton Member, PRO Posts: 23

    Okay, I'll remove them then.

    It wasn't ticked before, would that make a difference? I didn't know what it did!

    I don't really want to wait a week for a review just to find out it doesn't work again!

    Thanks for the help.

  • CodeMonsterCodeMonster ACT, AustraliaMember Posts: 1,078

    I know it's strange. I only made my game or iphone and iPod. But they said it works for iPad? Never wanted it for iPad so it's strange lol

  • daryljburtondaryljburton Member, PRO Posts: 23

    Sorry, so by checking 'resolution independence' it should work?

    Didn't fully understand that last post!

    Thanks

  • daryljburtondaryljburton Member, PRO Posts: 23
    edited March 2014

    Little bump up.

    Can anyone conclude this?!

    Thanks

  • 39co39co Member Posts: 27

    @daryljburton - I'm having the same issue. Did you, or any one else manage to solve this?

  • LuMa GamesLuMa Games USAMember Posts: 129

    Have the same issue, anyone with experience? please help us?

  • KillerPenguinStudiosKillerPenguinStudios Member Posts: 1,291
    edited January 2015

    @daryljburton said:
    Little bump up.

    Can anyone conclude this?!

    Thanks

    @39co said:
    daryljburton - I'm having the same issue. Did you, or any one else manage to solve this?

    @LuMa Games said:
    Have the same issue, anyone with experience? please help us?

    Hey guys, so I am basing this off the error that @daryljburton‌ posted below.

    @daryljburton said:
    Thanks for the reply.

    The complete error from Apple was: "Your app did not run at iPhone resolution when reviewed on iPad. While your app may be built for iPhone or iPod, it must still run on iPad, at iPhone resolution and at 2x iPhone 3GS resolution"

    Did you guys check Resolution Independence in the project info section? If not you need to do that. This is what allows the images to display retina, "2x iPhone 3GS resolution". Also, if you did not have it selected you may need to update your graphics to 2x the size they are.

    For instance, lets say you have a box in your game and it is currently 50x50 with resolution independence off. Now when you turn on resolution independence, you will want to make your box 100x100 then when you place it in the scene it will register as 50x50 while still being 100x100.

    Just a rule of thumb, at the beginning of any project, I would recommend checking to make sure resolution independence is selected! :p

  • KillerPenguinStudiosKillerPenguinStudios Member Posts: 1,291

    @CodeMonster said:
    I know it's strange. I only made my game or iphone and iPod. But they said it works for iPad? Never wanted it for iPad so it's strange lol

    What they probably meant was that when you are in the app store on the iPad you can select to download iPhone versions of the apps and they work on the iPad! LOL

  • GnarlyGnarly canadaMember Posts: 840

    When you say image size 100x100 you mean the actual size of image when you add to project correct?

  • KillerPenguinStudiosKillerPenguinStudios Member Posts: 1,291

    @gattoman said:
    When you say image size 100x100 you mean the actual size of image when you add to project correct?

    That is correct @gattoman‌. So lets say you are using Photoshop, make it 100x100 in Photoshop then when you import it into GameSalad and drag it into the scene then it will show as 50x50 just as long as you have resolution independence checked. If resolution independence isn't checked, when you drag it into the scene it will show as 100x100!

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