There is something wrong with our servers. Contact us and reference publish request [c2e57d69-c5c3-4

guillefaceguilleface Member Posts: 1,014

last 3 days i try to generate my app and i get this error but i dont see nobody else with this problem too so is it only me?

Comments

  • tenrdrmertenrdrmer Member, Sous Chef, Senior Sous-Chef Posts: 9,934

    Did you contact GameSalad and reference that publish request?

    Generally people on the forums have no way to know why GameSalad is having publishing issues.

  • guillefaceguilleface Member Posts: 1,014

    yeah but no answer yet , i just wanted to know if this error was for everyone but i guess it can be individual too, today iam still cant publish but i guess all you can.

  • adent42adent42 Key Master, Head Chef, Executive Chef, Member, PRO Posts: 3,184

    @guilleface, the issue is in the setup with Playhaven. Try removing the trailing space in your title. I'm not sure that's the cause but that looks like a likely suspect. We'll be putting out an update to publishing that will kill trailing spaces for fields before submitting, but for now remove the trailing space manually and see if that helps.

  • guillefaceguilleface Member Posts: 1,014

    hey thanks alot i think is working now, i click generate but i got no error , i changed my title name form match cards to matchcards, is that what you mean?

  • adent42adent42 Key Master, Head Chef, Executive Chef, Member, PRO Posts: 3,184

    Not quite... for some reason it saved as 'Match Cards ' and not 'Match Cards'. You didn't need to get rid of the middle space.

  • tinyhatwaretinyhatware Member, PRO Posts: 1

    Im having this same issue, I just took all spacing and characters out of my name which had a dash but Im still getting the same something is wrong with our servers error. I submitted a request yesterday and have not heard back.

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