frozen on splash screen

GamePizzaGamePizza Member, PRO Posts: 227

Apple rejected my app because they said the app froze on the splash screen. Anyone else have this experience? Any advice?

Comments

  • GamePizzaGamePizza Member, PRO Posts: 227
    edited June 2014

    Here's Apple's comments:

    "Specifically, after launch, the app remains frozen on the splash screen. The user is unable to progress and access the app's content."

    I add an image for the splash screen but that's it. I'm not altering anything in GameSalad that would cause this. Seems like a GameSalad or possibly an Apple issue.

  • DuesDues Member Posts: 1,159

    I got rejected for that reason and all I did was to generate a new file in the GS publishing system, sign it and re-upload to Apple. That worked.

  • GamePizzaGamePizza Member, PRO Posts: 227

    I did the same and it worked. Thanks for the response.

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