Generating button isn't working

phamtasticphamtastic Member, PRO Posts: 354
in iPhone and Android Publishing

Anyone getting this problem as the "Generating" button to compile your build isn't working on the Gamesalad website? It's been stuck for the past 2 hours...

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Comments

  • pixeleightpixeleight Member Posts: 11

    yes! I'm running into this issue also. Did you find a solution or does it still exist for you also?

  • skyliteskylite Member Posts: 9

    As usual

  • gyroscopegyroscope I am here.Member, Sous Chef, PRO Posts: 6,598

    @phamtastic

    Hi, this little glitch has been around for a while - basically to say, the page doesn't refresh when finished Generate - it probably finished for you over an hour and a half ago...

    The workaround is to guestimate the time it'll take to Generate - ten to twenty minutes for most average sized apps perhaps, then click anywhere in the browser address bar, then press return.

    This will update the page and you will find the next step waiting to sign the app. Hope that helps

    ""You are in a maze of twisty passages, all alike." - Zork        temp domain http://spidergriffin.wix.com/alphaghostapps

  • adent42adent42 Key Master, Head Chef, Executive Chef, Member, PRO Posts: 3,172

    @gyroscope is indeed right. On occasion the auto update notification code doesn't work as intended and you will need to refresh your page.

    @phamtastic we did some extensive upgrades to the publishing servers last night to alleviate problems with load we had been seeing. There were a few problems during the transition though. If your game is indeed "stuck", try publishing again by right clicking on the "Generate" button and opening it in a new tab. This will submit the app for another Generate cycle. If you're not sure what to do, submit a support ticket to us and include the publishing portfolio link (http://publish.gamesalad.com/games/xxxxx/edit) and we'll get things going again for you.

  • adent42adent42 Key Master, Head Chef, Executive Chef, Member, PRO Posts: 3,172

    We also just found another problem from last night's upgrade which should now be fixed. So if you tried to generate an iOS app between the last message and now, try again.

  • BazookaTimeBazookaTime Member Posts: 1,274

    Still not working for me.

  • JungrilaJungrila Member, PRO Posts: 46

    Just now, still not working for me, too.
    I tried right clicking on the "Generate" button.
    Only the following message is displayed in the new tab.

    {"success":true,"message":"ok"}

  • pixeleightpixeleight Member Posts: 11
    edited July 2014

    the above workaround worked. But now I get Could not Find bundle Name in plist

  • pixeleightpixeleight Member Posts: 11

    actually a reboot fixed the above

  • skyliteskylite Member Posts: 9

    still grayed out generate icon

  • BigDaveBigDave Member Posts: 2,239

    problem persists

    My Apps :)
    https://itunes.apple.com/de/artist/david-zobrist/id733552276

    https://play.google.com/store/apps/developer?id=David+Zobrist&hl=de

  • BigDaveBigDave Member Posts: 2,239

    Having a grayed out
    Generating button for 8 hours on 3 games now

    My Apps :)
    https://itunes.apple.com/de/artist/david-zobrist/id733552276

    https://play.google.com/store/apps/developer?id=David+Zobrist&hl=de

  • maida795maida795 Member, PRO Posts: 7

    Generating button still not working

  • adent42adent42 Key Master, Head Chef, Executive Chef, Member, PRO Posts: 3,172

    Sorry about that. Hiccup in a server transition. Should be good now.

  • adent42adent42 Key Master, Head Chef, Executive Chef, Member, PRO Posts: 3,172

    If it's greyed out, try right clicking and opening the publish in another tab. That will get things going again.

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