App crashes / freezes at interstitial ads

MrAndersen

Hi guys,

I'm in the final stages of testing my game and have included Chartboost interstitial ads to appear at a few scene transitions.

When testing ad-hoc on my iPhone 5s, the game either crashes completely at certain scenes about 1 out of 5 times. Other times, which seems to be when the network signal is somewhat weak, the game freezes for a long time, not on the ad screen but rather at the scene it transitions to, as if the ad is waiting to load.

Anyone else having these problems?

MrAndersen

Could it be worth installing a previous version or using a Nightly Build or Release Candidate?

yattamove

@MrAndersen‌
I'm using 0.11.1.8 and Revmob displays fast. I also want to use Chartboost but I get the same as you are having. Chartboost pays higher than Revmob and their interstitial ads looks more professional and seems to look like it is part of the game. I hope someone sheds light on this.

NattyBits

I'm having this exact problem. Is there a fix for this?

BlackCloakGS

Sorry to hear you are having issues with ads in your games. Have you tried the 0.12 RC and if it still happens on 0.12 please submit a support ticket or file a bug with us so we can look into the issue.

NattyBits

Ok I shall do that.

Thanks

Chechesoft

Any news about this issue? I am on the same boat. When internet signal weak, the game freezes.
Did anybody found a solution yet?

MrAndersen

Sorry to bump an old thread, but has the Gamesalad team commented on this? It is still happening on my latest game built in version 0.13.7.

Vtwigge@yahoo.com

I'm having this problem on my games built on 0.13.23 and submitted a bug. Hopefully they fix it soon.

BigDave

Experienced the same on kindl version.
thats extremly critical as Chartboost is my main revenue source...

AngryBoi

Charboost does crash a lot on all of my systems. I just have to deal with it until an update.