Bought at Studica, how do I register the Pro subscription?
JoeBlimps
Member Posts: 2
I have an existing account (JoeB) on game salad and my pro subscription recently expired, so I purchased a pro subscription on Studica using a different email address. I now made a new account using that other email address, and I'm wondering how to activate my pro subscription on, ideally, the first account (JoeB) or even this one.
Thank you!
Comments
@ForumNinja
New to GameSalad? (FAQs) | Tutorials | Templates | Greenleaf Games | Educator & Certified GameSalad User
I'm pretty sure when bought through studica it takes a day to take effect.
Best bet is contact support directly as they don't generally monitor the forums.
Hi JoeBlimps - Normally, Gamesalad fulfills your order then your account would be updated however because you used a different email address the accounts are not linked. Once you get the email with the Gamesalad information, you will need to contact Gamesalad about having these two accounts merged. Hope this helps!
Thank you to everyone who replied! I have emailed game salad support