IDFA strikes again - Rejected with chart boost ads

had apps handed in to apple with 0.12.4 using chart boost and iAds all 10 apps got rejected because IDFA identifier was checked but the use of ads could not be found by the apple review team.

Is there a variable they check which might not is up to date or is it just a lazy reviewer which isn't waiting 60 seconds for the appearance of the chart boost ads.

i even mentioned in the reviewer contact box of all 10 apps that the ads appear every 60 seconds in the menu not during play sessions.

Apple is really annoying since 3 weeks. Got multiple rejections which go through by unchecking the IDFA checkbox but I think chart boost requires them checked.

Comments

  • BigDaveBigDave Member Posts: 2,239

    For completion's sake, the all to well known rejection message of apple:

    "

    Reasons Program License Agreement PLA 3.3.12

    We found your app uses the iOS Advertising Identifier but does not include ad functionality. This does not comply with the terms of the iOS Developer Program License Agreement, as required by the App Store Review Guidelines.

    Specifically, section 3.3.12 of the iOS Developer Program License Agreement states:

    "You and Your Applications (and any third party with whom you have contracted to serve advertising) may use the Advertising Identifier, and any information obtained through the use of the Advertising Identifier, only for the purpose of serving advertising. If a user resets the Advertising Identifier, then You agree not to combine, correlate, link or otherwise associate, either directly or indirectly, the prior Advertising Identifier and any derived information with the reset Advertising Identifier."

    Please check your code - including any third-party libraries - to remove any instances of:

    class: ASIdentifierManager selector: advertisingIdentifier framework: AdSupport.framework

    "

  • yattamoveyattamove Member Posts: 236

    @BlackCloakGS‌
    I just got my Apple dev account and plan to submit to Apple soon. Is this problem getting looked into yet? Thanks!

  • ClockClock Member Posts: 308

    Have you got any solution for your app with both iAd and chartboost?

  • BlackCloakGSBlackCloakGS Member, PRO Posts: 2,250

    Submit a support ticket and we will look into it.

  • -Timo--Timo- Member Posts: 2,313

    Got rejected twice for the same reason. Not sure why exactly... What can the reasons be?

  • BigDaveBigDave Member Posts: 2,239

    @timolapre1998‌
    i never made a ticket. But yeah i also have it right now.
    An apple reviewer told me i should send em a video proofing there are chartboost ads in the game. lets see if that works.

  • LovejoyLovejoy Member Posts: 2,078

    @BigDave said:
    timolapre1998‌
    i never made a ticket. But yeah i also have it right now.
    An apple reviewer told me i should send em a video proofing there are chartboost ads in the game. lets see if that works.

    Apple does not have as many reviewers as they should, so if you game only shows ads after 3 or 4 rounds for example, they may miss it. Reviewers go through so many apps a day that usually don't play the game long enough to see the ad. Even if you write down in the Comments for reviewer while publishing they may still overlook it.

    Fortuna Infortuna Forti Una

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