My app is getting rejected due to not being optimized for ios 8.

reginald.bernardinreginald.bernardin Member Posts: 346
in Working with GS (Mac)

Hello

My apps keep getting rejected because it's not optimized to support ios 8. is there an update to this? how can i fix this.

here is the message from apple:

----- 10.6 -----

After careful review of your app, we found the following issue with the user interface of your app:

  • Was not optimized to support the device screen size and/or resolution when reviewed on iPad Air running iOS 8 and iPhone 5s running iOS 8

Comments

  • pHghostpHghost London, UKMember Posts: 2,342

    It seems you are submitting a universal app but it isn't optimized. Do you have iPhone and iPad screenshots to compare?

  • reginald.bernardinreginald.bernardin Member Posts: 346

  • SocksSocks London, UK.Member Posts: 12,822
    edited October 2014

    I think I can see the issue ! :)

  • SocksSocks London, UK.Member Posts: 12,822

    @reginald.bernardin said:
    Hello

    My apps keep getting rejected because it's not optimized to support ios 8. is there an update to this? how can i fix this.

    here is the message from apple:

    ----- 10.6 -----

    After careful review of your app, we found the following issue with the user interface of your app:

    • Was not optimized to support the device screen size and/or resolution when reviewed on iPad Air running iOS 8 and iPhone 5s running iOS 8

    The review doesn't really make a specific point of saying your app was rejected due to not being optimized for iOS8 - it is saying the app didn't fit the screen size, iOS8 just happens to be the OS they were using during testing, I expect it would have been rejected under iOS7 and iOS6 too, iOS8 is not the issue here, the issue is that you app doesn't fit the screen.

  • pHghostpHghost London, UKMember Posts: 2,342

    Yep! I see the problem as well. @reginald.bernardin‌ you haven't optimized the app for iPad.

  • The_Gamesalad_GuruThe_Gamesalad_Guru Member Posts: 9,922

    ...

  • BBEnkBBEnk Member Posts: 1,764

    Looks like your using Overscan. try using stretch that way it will fit the screen.

  • reginald.bernardinreginald.bernardin Member Posts: 346

    I used lettering box so the aspect ratio is stays the same is that ok?

  • The_Gamesalad_GuruThe_Gamesalad_Guru Member Posts: 9,922

    apple doesn't accept letter boxing.

  • pHghostpHghost London, UKMember Posts: 2,342

    @The_Gamesalad_Guru said:
    apple doesn't accept letter boxing.

    Though that is correct in theory, I have come across apps with a letterbox.

    In any case, this here looks like overscan, not letterboxing.

  • MarchiefMarchief Member, PRO Posts: 98

    @The_Gamesalad_Guru said:
    apple doesn't accept letter boxing.

    Apple just accepted my universal app that is letterbox for iPad but fits perfect on iPhone.

  • jonmulcahyjonmulcahy Member, Sous Chef Posts: 10,408

    i think their letter boxing requirement is across phones, but on an iPad it's ok

  • The_Gamesalad_GuruThe_Gamesalad_Guru Member Posts: 9,922

    Yeah I should read the new guidlines. apple is up and down with this stuff.

  • pHghostpHghost London, UKMember Posts: 2,342

    @jonmulcahy said:
    i think their letter boxing requirement is across phones, but on an iPad it's ok

    Bungo letterboxes on iPhone 4s. I think this rule applies with some common sense, and depending on the type of game.

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