No sound on GS arcade

uploaded my game to test on arcade and the sound isn't working. Worked fine in html5 preview mode in creator. wondering if there is a certain file type needed. Did a search on the forums and found a couple other people asking the same question recently but with no answers. any thoughts? thanks!

Comments

  • BigDaveBigDave Member Posts: 2,239

    same for me just music files

    i guess it doesn't play ogg

  • jigglybeanjigglybean Member Posts: 1,584

    It should do. A game I uploaded didn't have any sound but when I revisited it a few hours later, it was all there. I think its just about the processing times.

  • imGuaimGua Member Posts: 1,089

    Had to change play music to play sound, strip *.acc files and use ogg instead. That's the only solution I've found.

  • hmm interesting, mine actually isn't using music but only sound effects and they are .wav

  • adent42adent42 Key Master, Head Chef, Executive Chef, Member, PRO Posts: 3,253

    So here is the issue with sound and arcade:

    Ogg works on Firefox and Chrome but not IE or Safari.
    M4A/ACC works on Safari, IE, and Chrome, but not Firefox.
    MP3 works on all the browsers but requires license to stream for commercial use.

    Basically we need to convert sound files to both ACC and Ogg on the server side, but haven't gotten around to it because it's very CPU intensive. If you want to do it yourself you can crack open the gameproj and provide a copy of the sound file in the other format (make sure that the name is the same except for the extension). This will increase your upload size which is why we haven't recommended it.

    I'll put in a bug for this and update the thread and you can upvote it if it's important to you.

  • adent42adent42 Key Master, Head Chef, Executive Chef, Member, PRO Posts: 3,253
  • @adent42 thanks!

  • hmm weird tried what you suggested with the name the same except the extension now half the sounds play on safari and the other half play on firefox

  • CatGoneCrazyCatGoneCrazy Member, PRO Posts: 90

    Bumping this because I've got the same problem. I have .mp3s in my project. I don't mind them being converted server-side to something that works in GS Arcade, but currently they don't work. Firefox will play mp3s as sounds, but Safari will only play them as music (and then with a severe delay and no looping). GS Arcade on an iPad doesn't have any sound at all, yet the iOS GS Viewer works perfectly with everything. Can someone help, please?! I want to enter the Game Jam!

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