Publishing Bug: Alpha is not recognized - Shows white boxes
BigDave
Member Posts: 2,239
Since the beginning of this week all builds created through the gamesalad publishing page result in ignored alpha areas in the adhoc builds. White frames visible. It all started when I built the first game at the beginning of the week and got a "web" file instead of a game file. After that all future build had this alpha problem.
Tested it with 3 different game projects.
This did not happen the previous week.
Anyone else having this problems?
Comments
Nope not here, had a few adhoc test yesterday, but no problems with alpha areas.
Yes, today i have this problem.
Last week with the same project no problem, but today after generate app, there are white box and white area in some image
Yes in an update I did for my game three characters start up as white boxes.
i open a Support a Ticket
Yes i'm having this issue now - very problematic for my artwork!
@BigDave May I ask what you are using? RC 0.12.13 or Stable 0.12.10?
@PhilipCC I'm having the same issue with both versions
Using:
0.12.10
I think its a bug on publishing side. Since it appears correct in the simulator
just on the device the bug appears.
They might update something on the publishing page?
My Apps
https://itunes.apple.com/de/artist/david-zobrist/id733552276
https://play.google.com/store/apps/developer?id=David+Zobrist&hl=de
@JPGamesFactory
can you link the ticket please
My Apps
https://itunes.apple.com/de/artist/david-zobrist/id733552276
https://play.google.com/store/apps/developer?id=David+Zobrist&hl=de
Thats how the bug looks like, white boxes - no alpha
My Apps
https://itunes.apple.com/de/artist/david-zobrist/id733552276
https://play.google.com/store/apps/developer?id=David+Zobrist&hl=de
The link : https://help.gamesalad.com/hc/requests/9851
Monday I pubblished the same app, and everything works properly
Yes, the same for me @BigDave
"oops.
The page you were looking for doesn't exist
You may have mistyped the address or the page may have moved."
My Apps
https://itunes.apple.com/de/artist/david-zobrist/id733552276
https://play.google.com/store/apps/developer?id=David+Zobrist&hl=de
oops i open private support ticket that you can't seen.
what is the link you are referring to?
Ah you can somehow also create "bug" tickets. I will also open privat ticket then
My Apps
https://itunes.apple.com/de/artist/david-zobrist/id733552276
https://play.google.com/store/apps/developer?id=David+Zobrist&hl=de
Are you using 8bits/channel pngs? Game salad have this kind of issues when not.
If working with photoshop, change the image mode from whatever XXbit/channel to 8bits/channel for every image used.
Thanks,but My image are already 8bits/channel
Monday I pubblished the same app, and everything works properly
I agree with @BigDave I think this is on the publishing side.....something has changed!
Can you have a look
@dgackey
My Apps
https://itunes.apple.com/de/artist/david-zobrist/id733552276
https://play.google.com/store/apps/developer?id=David+Zobrist&hl=de
I also am experiencing this problem. So it's a publishing problem from what I've read?
Don't select (untick)resolution independent on project and then republish it and see" if it is selected,it worked for me .
Hy @NimbleBug , i don't undertand.
I must deselect the RI in the creator and select it in the publish page?
or totally unselect RI ?
But i need RI !!!
Game salad team resolve my issue!
I repubblish and now all work properly!
Yeah its fixed for me too now!
My Apps
https://itunes.apple.com/de/artist/david-zobrist/id733552276
https://play.google.com/store/apps/developer?id=David+Zobrist&hl=de
It was fixed now , with ri checked also it is working