App Incompatible with Amazon Fire OS 5
JamesLewis
Member, PRO Posts: 109
Just received an email from the Amazon Appstore re Fire OS 5. Apparently our app is NOT compatible to run on Fire OS 5.
Any ideas?
Comments
did they say why? I have FireOS 5 on my tablet and firephone which I've been using to test over the past few weeks and I never had any technical issues.
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Me too! Amazon stated:
"Thank you for distributing your apps through the Amazon Appstore. You’ve probably seen the news that we recently introduced Fire OS 5 and all-new Fire tablets. We have recently reviewed your app(s) distributed as part of the Amazon Underground program and found that the app is not compatible on Fire OS 5 and our new Fire Tablets.
The name(s) of the impacted apps and the observation notes are listed below. To test your app or game on Fire OS 5 now, download the Fire OS 5 developer preview.
App icon on device "Home" tab is missing the "Actually Free" overlay sash, which is required to meet Amazon Underground Program Specifications."
it looks like you are trying to submit against the Amazon Underground program, which is supported, i have 3 apps in there right now. You need to make sure the icon you built your app with in the publishing portal has the special slash on it, which you get from the dev portal.
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Many thanks Jon. I'll resubmit my apps with a changed logo. All of them are online since a month and after that they stated there is a problem with the logo. Great support from the Amazon review team :-)