Publishing Bug

gingagaming

Quick note to @ForumNinja to let you know of a publishing bug I discovered this weekend. I know you don't monitor the bug database from past experiences so thought, Id tag at least one member of staff here.

The bug is as follows:
Display text behaviour does not work if the project is published using the alternative publishing method via your portfolio page using zip and drop.

Work around: Use the upload button found in creator

Issues: A slow internet connection or large project files prevents you from using the work around method.

I have attached a basic project below for testing and the bug report is here:

http://bugs.gamesalad.com/show_bug.cgi?id=1791

gingagaming

Test Project

The_Gamesalad_Guru

They do monitor the bug data base. We use it in the beta testing group. They need it there to track it. They prioritize the bugs.

gingagaming

@The_Gamesalad_Guru said:
They do monitor the bug data base.

Ok maybe I worded this wrong...

From past experiences, its took upto 3 weeks to even acknowledge a bug. Id personally call that not monitoring (to a customer standard). But I suppose if you wanted to make a point, it was monitored. Eventually.

gingagaming

@The_Gamesalad_Guru said:
They do monitor the bug data base.

Ok maybe I worded this wrong...

From past experiences, its took upto 3 weeks to even acknowledge a bug. Id personally call that not monitoring (to a customer standard). But I suppose if you wanted to make a point, it was monitored. Eventually.

Armelline

The speed a bug gets "acknowledged" depends on the severity.

Bugs that contain steps to reproduce a problem are also acknowledged faster, in general.

(No idea if these things applied to your 3 weeks bug. I've had dozens acknowledged within hours and many not acknowledged for weeks/months, and a few never acknowledged.)

ForumNinja

@gingagaming I'll take a look at reproducing this and update the bug.