membership not activated !

keekee312keekee312 Member Posts: 91
edited November -1 in Tech Support
I bought the "express"membership yesterday and I still can't activate it (I also tried to publish my game to see if it would work but it doesn't so it's actually not activated)

Thanks for help

PS : I have the paypal receipt

Comments

  • peachpellenpeachpellen Member Posts: 977
    Did you open GS and click "activate membership" in the menu?
  • keekee312keekee312 Member Posts: 91
    peachpellen said:
    Did you open GS and click "activate membership" in the menu?

    Yes sure I said "I still can't activate it"
  • peachpellenpeachpellen Member Posts: 977
    I read your original post, you mentioned buying it - not whether or not you chose to "activate membership" from the Gamesalad program itself.

    What message are you getting when you attempt to activate using the program?
  • JamesZeppelinJamesZeppelin Member Posts: 1,927
    If you just paid wait a bit

    mine wouldnt activate for about three hours
  • BeyondtheTechBeyondtheTech Member Posts: 809
    Instead of going to "Activate Membership" under the GameSalad menu option, can you try the alternate method?

    Open a blank project, then click "Publish." It will ask for your credentials there. If it allows you to continue to publish to iPhone/iMac/etc., your membership got activated.
  • keekee312keekee312 Member Posts: 91
    @JamesZeppelin :

    I said I bought it yesterday so more than 20 hours but if I'm not getting wrong the task is automatic (with servers so it would be ok, maybe not)

    @BeyondtheTech : I said I've already done this too...

    I will wait a few days more because emailing GameSalad dev :)
  • jessicaleahyjessicaleahy Member Posts: 144
    Hi Keekee312,

    How's your activation problem? Had your membership already been activated?

    Jessica Leahy
    http://CollectWealth.ws
  • keekee312keekee312 Member Posts: 91
    I sent an email to gamesalad creators and they activated my membership, sometimes there are some bugs :)

    Thanks for answers
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