Problems logging in for a Pro user

Launch+GamesLaunch Games Posts: 2Member, PRO

Hey guys,

I'm a paying Pro user, and Gamesalad won't log me in. Customer service doesn't seem to respond either (I wrote them 2 days ago). What's going on???


  • fmakawafmakawa Posts: 553Member

    Have you tried the blue icon in the bottom right corner? What error message are you getting? @ForumNinja should help.

  • Launch+GamesLaunch Games Posts: 2Member, PRO

    Yea i tried it, nobody is responding there. The error message when logging in into Gamesalad is that my trial period has ended. But when I log into my profile here it shows that I'm a pro member and I have a receipt from my billing.

  • Braydon_SFXBraydon_SFX Posts: 9,002Member, Sous Chef, PRO, Bowlboy Sidekick GameSalad Employee

    I'm looking at your ticket now and it has been marked as resolved. You should be able to log in now.

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