Xiaomi problems

AHBGamesAHBGames Member, PRO Posts: 119


Hi, some users of my applications report that there are problems opening them on Xiaomi smartphone models.


They have given us some 1 star ratings, unfortunately I do not have xiaomi smartphones for testing.


Someone knows something about it?


I would appreciate the help

Comments

  • ArmellineArmelline Member, PRO Posts: 5,354

    Do they mention what exactly the problems are?

  • AHBGamesAHBGames Member, PRO Posts: 119

    A user in one of my apps mentions that when starting an error appears, but does not specify the error, he mentions that it happens in a Xiaomi Redmi note 9 pro.

    Another user in another of my apps, mentions that the app is too slow, says that it takes minutes to pass the first scene (since I have it configured to advance in 3 seconds), mentions that his smartphone is a Xiaomi Mi 10T Pro

  • adent42adent42 Key Master, Head Chef, Executive Chef, Member, PRO Posts: 3,159

    I would need to get a device to test, but do those devices have a the google play store?

    My guess is that's what's broken. I'll need to see about getting a test device.

  • adent42adent42 Key Master, Head Chef, Executive Chef, Member, PRO Posts: 3,159

    (Or if they're not the right edition, the store was hacked on to there and something is missing).

  • adent42adent42 Key Master, Head Chef, Executive Chef, Member, PRO Posts: 3,159

    K, looks like the 10Ts have Google Play, so might be something with the MiUI. Gonna need to get a phone to see.

  • AHBGamesAHBGames Member, PRO Posts: 119
    edited August 2021

    I just contacted the user of the Xiaomi redmi note 9 pro and he sent me this image with the error that happens him.

  • AHBGamesAHBGames Member, PRO Posts: 119

    The user also tells me that the application worked fine until a week ago (last weekend we did an update), is it a problem with the rc? I compiled with that one, I also had it test another of my apps and it tells me that it works normally without problems

  • bob loblawbob loblaw Member, PRO Posts: 793

    were these users that updated since gamesalad incorporated support for api 30, or new users?

  • AHBGamesAHBGames Member, PRO Posts: 119

    One of the users updated, the other i think is a new user

  • AHBGamesAHBGames Member, PRO Posts: 119

    I also had it test another of my apps (which updated on July 16) and it tells me that it works fine. The one that throws the error I updated it last weekend (August 11)

  • bob loblawbob loblaw Member, PRO Posts: 793

    i mentioned this in the rc thread. i had an update in july that worked fine. since the api 30 compatibility was added, new downloads of that app worked, but two people (one using a sony, the other on a samsung) got an sql error after the loading screen sat there for a while, without being able to get onto the title splash screen.

    it may be the same thing, which adent is aware of.

  • AHBGamesAHBGames Member, PRO Posts: 119

    Any idea what it could be? @adent42

  • AHBGamesAHBGames Member, PRO Posts: 119

    Bugs and errors increased a lot after the last update.


  • AHBGamesAHBGames Member, PRO Posts: 119

    ...???

  • AHBGamesAHBGames Member, PRO Posts: 119

    Hi again! I updated my app with the normal build (not rc build) and the user who reported the error tells me that now it works without problems. Also, the bugs and errors started to decrease in the google developer console, so I think the problem lies in the rc build.


    @adent42

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