Build Rc Stuck

OffSimOffSim Member, PRO Posts: 12

hello to everyone

today i have this issue on build Rc pending

what i try: unistall and install Gamesalad

log out and log in

with ad and without ad

and nope is not my first time

anyone with the same issue?

Comments

  • adent42adent42 Key Master, Head Chef, Executive Chef, Member, PRO Posts: 2,624

    send me the publishing link it was stuck a bit yesterday after we got the servers back up, but should be fine now

    may just need a little kick

  • OffSimOffSim Member, PRO Posts: 12

    im try again now and try also with another pc but without success

    this is my link

    im try with another 2 pc without succes

    i send you a link .. if you can do something please and ty in advance

    https://publish.gamesalad.com/game/280074/edit#app_1063430_settings

  • uptimistikuptimistik Member, Sous Chef, PRO Posts: 134

    Hi guys! The team is aware of this, and I'm available on chat support (replying to requests for information about the outage)

    GameSalad Templates and Custom Development at the Official Marketplace: http://gshelper.com

  • AHBGamesAHBGames Member, PRO Posts: 94

    Hi, what is the general answer to fix it? Or do I have to write to the chat support to solve it? Wouldn't it be better to post the solution here? Sorry for the insistence but I need to update an application urgently and I can't @uptimistik @adent42

  • uptimistikuptimistik Member, Sous Chef, PRO Posts: 134

    Unfortunately, it's a system-wide error, it's not just your project. They are working to find and repair the issue and everyone will be updated when it's back up and running.

    GameSalad Templates and Custom Development at the Official Marketplace: http://gshelper.com

  • AHBGamesAHBGames Member, PRO Posts: 94
  • uptimistikuptimistik Member, Sous Chef, PRO Posts: 134

    So do I, I have been working on a tutorial for the community and I can't launch until publishing is back up and running :(

    GameSalad Templates and Custom Development at the Official Marketplace: http://gshelper.com

  • adent42adent42 Key Master, Head Chef, Executive Chef, Member, PRO Posts: 2,624

    Things should be good again. They won't restart some old builds though, so if you're build is still stuck, right click on the Build button and open it in a new tab, that will restart another build and fix the button once it's complete.

  • adent42adent42 Key Master, Head Chef, Executive Chef, Member, PRO Posts: 2,624

    FYI the issue was with one of our servers.

    First issue: the publishing interface server went down on Friday and we had to bring it up as a new machine. That changed some IP addresses and we forgot adjust our firewalls to match on the build server. So any builds between when we got the new server up and found the firewall issue were stuck.

    Second issue: sometime this weekend the icon server for iOS builds went down, so builds were stuck there.

    Again, sorry for the inconvenience.

  • AHBGamesAHBGames Member, PRO Posts: 94

    I was able to compile again, thanks!

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